Windows 10: sometimes while working or after boot my laptop has a grey screen

many time while having my online classes my laptop has a grey screen with a cursor, and a dialog box comes with a message 'the program isn't working' something like that. i click ok and my laptop stop working, it is still on but i can see nothing except grey.pls help because i have to hard shutdown my laptop and Windows logo key + Ctrl + Shift + B or Windows logo key + P or Ctrl + Alt + Del works.model nameHP Laptop 15_da0xxxos built19043.1237product id00327-35193-84163-AAOEM

:)

 

Laptop with broken screen How much?

I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd

 

Win 10 won't boot after screen goes grey.

I did almost everything like you wrote, except

select partition 3
detail partition
select partition 4
detail partition
select partition 5
detail partition

I only got two partitions so I thougth this was not nescesery. I hope I was correct.

Here are the results:






















Then I rebooted, but the result was the same as in first post.

And here are the results for the last four commands:




Again, reboot and same thing.

BTW, I booted from USB stick with the Win 10 that I have used to instal that version of Windows. All the commants in command prompt was done int the command prompt from USB stick. Was this ok, or I should have use command prompt from installed OS?

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John