Windows 10: Somewhat frequent BSODs where audio and cursor starts stuttering before the crash and...

My newly built gaming PC will occasionally BSOD, with the blue screens being prefaced by my cursor and audio stuttering and computer slowing down and sometimes briefly freezing. After this goes on for long enough, my computer will either BSOD with the WHEA UNCORRECTABLE ERROR, or will freeze before the BSOD. Have already run driver verifier and updated drivers. I have also run memtest86+ for over 7 hours and reseated the GPU in a different slot. Most recently, the computer did a BSOD, and BSOD'd a second time not long after restarting the computer. Then, another crash occurred very soon after

:)

 

Audio stuttering after wake

Hi, ShimmyW

Welcome to the Microsoft Community.



Knowing that you have problems with your audio after waking up from sleep, you can try the following suggestions:



1. Check for Hardware Conflicts:

• Open Device Manager.
  
• Expand the “System devices” category.
  
• Look for any devices with yellow exclamation marks or error messages.
  
• If you find any conflicts, try disabling or uninstalling the conflicting devices.
  

2. Test with External Audio Device:

• Connect an external audio device, such as headphones or speakers, to the computer.
  
• If the audio stuttering persists, it suggests a problem with the Realtek audio device or its drivers.
  

3. Disable Audio Enhancements:

• Go to Control Panel > Sound.
  
• Select the Realtek audio device as the playback device.
  
• Click on the “Properties” button.
  
• Go to the “Enhancements” tab.
  
• Uncheck all the enhancement options.
  

If the above steps do not resolve the issue, contact Gigabyte support for further assistance. They may be able to provide additional troubleshooting steps or replace the audio device if necessary.

Best Regards

Martin | Microsoft Community Support Specialist

 

Windows 10 Audio Stuttering and BSOD

I recently purchased a new desktop and have noticed a couple issues with it. On the less dramatic side of things, my computer will freeze/stutter the audio every now and again. These are extremely brief (less than 1-2 seconds) and not exceedingly frequent.
On the other hand, my PC will completely freeze/stutter the audio for about 4 seconds before resorting to a BSOD. Unfortunately, I don't have the error message on hand (total rookie mistake). These extreme BSOD's have happened only a handful of times. I did
a factory reset and made sure all my drivers were up to date, but the issue was still present. The system is well cooled (never reached past 70c). I'll try and list everything about my PC below, if you need anything more, let me know and I'll try to get it
to you. Thanks!

CPU: Ryzen 5 1400

GPU: AMD/MSI RX-580 (4gb DDR5)

Motherboard: MSI Bazooka B350M/A320M

Ram: 8gb DDR4

OS: Windows 10 Home 64-bit

Sorry if this list is scarce, I'm not the most knowledgeable when it comes to computers!

 

Audio driver conflict causing stuttering?

Hi Techhelper89,

Unfortunately, I did the instructions as mentioned in the thread and the stuttering persists. I used the link provided: and the steps requested

http://www.tweaking.com/files/setups/tweaking.com_windows_repair_aio_setup.exe

I also tried reinstalling the Realtek Audio drivers as suggested by the thread to no avail.

I've also added some links of how the stuttering looks and sounds like to the main post of this thread. I hope it helps identify the issue.

One more thing I noticed after the above steps is that I can boot with Nvidia HD Audio drivers disabled but the stuttering persist. Enabling then disabling "cures" the stuttering for a while. Although, when this is happening while the Nvidia Audio drivers are
disabled (as there is an enable option) the icon doesn't look like one that is normally disabled (with a small circular arrow down icon).

Cheers,

Ben