Windows 10: Sony Vaio optiarc 7700h dvd/cd drive

Discus and support Sony Vaio optiarc 7700h dvd/cd drive in Windows 10 Drivers and Hardware to solve the problem; Hello, Just wondered if anybody has manage to find the Fix the problem with the Sony Vaio optiarc 7700h dvd/cd drive yet In that under windows 10... Discussion in 'Windows 10 Drivers and Hardware' started by samIOW, Nov 2, 2016.

  1. samIOW Win User

    Sony Vaio optiarc 7700h dvd/cd drive


    Hello,

    Just wondered if anybody has manage to find the Fix the problem with the Sony Vaio optiarc 7700h dvd/cd drive yet

    In that under windows 10 it does not see any cd which is in the drive.*Mad*Mad*Mad

    Thanks

    :)
     
    samIOW, Nov 2, 2016
    #1

  2. Sony DVD Optiarc drives don't work in Windows10. They did work in Windows 7. Microsoft is silent. Any fixes?

    My Dell has a Sony DVD Optiarc drive AD-5260s which has ceased to function correctly. It fails to burn CDs correctly and hangs the whole machine if you try to play a CD. I see a number of people with the same problem and a lot of frustration. These were
    common drives on Dell machines for example. Is a fix going to be made available or should I go back to Windows 7?

    Cheers

    plackfund
     
    planckfund, Nov 2, 2016
    #2
  3. BL119 Win User
    DVD Player No Longer Works Since Windows 10 Upgrade

    Same issue. My CD drive is no longer operational since upgrade to Win 10. My Dell Laptop has a "Optiarc DVD +/- RW AD -7700H" that shows in "Device Manager" as "other devices." Windows searching for driver - NEGATIVE. Total runaround as to who's responsible
    for fixing this device. It worked fine under Win 7. My searching for a driver for this optical drive that will function under Win 10 was a waste of time. I end up with Sony website saying it's Microsoft's responsibility to fix this driver issue in Win
    10, and the only windows help I can find suggesting looking for the manufacture to have an updated driver that will work with Windows 10. Obviously the upgrade didn't include compatible software for the CD/DVD drive that previously existed under Win 10.
    My guess is we wait 635 minutes for a Microsoft Tech Rep to be available, or wait till all the rest of the Dell computers out there with this problem to add to this post, and get the attention we need to fix the problem, with an update.
     
    BL119, Nov 2, 2016
    #3
  4. Bree New Member

    Sony Vaio optiarc 7700h dvd/cd drive

    What exact model of PC is it in? Amongst others both Sony and Dell seem to have used this drive.
     
    Bree, Nov 2, 2016
    #4
  5. samIOW Win User
    Sony Vaio laptop VPCEB2E9E. thanks for your reply.
     
    samIOW, Nov 2, 2016
    #5
  6. Bree New Member
    I presume you are aware that your model doesn't seem to be listed by Sony as supported for Windows 10.

    https://www.sony.co.uk/support/en/windows10

    Their Support page for the VPCEB2E9E only lists software and downloads for Windows 7, Vista and XP, there is however a firmware update for the drive...
    https://www.sony.co.uk/support/en/co...B2E9E/list#os1
    Apparently...
    To add further to your problems, There are unlikely to be any new updates for the Optiarc drives because...
    Optiarc - Wikipedia

    Is it just CDs that you can't see, or do you have the same problem with DVDs? Does the CD/DVD drive appear in File Explorer? Does Device Manager show it as working?

    Oh, strike that, I see you've already said...
    ...and have been struggling with this problem for a while now...
    Problem with sony Vaio optiarc 7700h dvd/cd drive
    ...it may be time to accept that this drive can't be made to work and go for an external USB drive instead. *Sad
     
    Bree, Nov 2, 2016
    #6
  7. samIOW Win User
    Thanks for your replies, and yes I have had this problem now for a while, ( BUT ) sometimes after a update it works only until it has rebooted and then It is back to normal!!!

    I think that the only option is a usb external drive, which is a bit of a pain, also I know it doesn't show my model as a suitable upgrade to windows 10 But it scanned it first before it updated it, so I am not sure why??
     
    samIOW, Nov 2, 2016
    #7
  8. Bree New Member

    Sony Vaio optiarc 7700h dvd/cd drive

    I wouldn't worry too much, my Toshiba isn't a supported model either. Seems I'm luckier than you - it works OK with the generic MS-supplied drivers.

    In your case it sounds like there may be an old driver on your system that works, but it soon gets replaced by an MS one that doesn't. You could see if you can roll back the driver in Device Manager. It may also be worth looking in your Update History (or Uninstall an Update) for a CD/DVD driver update that you could uninstall. If you do ever get it to work, then you may be able to keep it working by disabling any further driver updates.

    https://www.tenforums.com/tutorials/4...dows-10-a.html
     
    Bree, Apr 5, 2018
    #8
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Sony Vaio optiarc 7700h dvd/cd drive

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