Windows 10: sorry why is my fingerprint not compatible with windows Hello.

I don't know why my system keeps telling me that windows hello can't find any finger print scanner compatible with windows hello. Please i need quick answers and suggestions on how to solve the problem.

:)

 

Windows Hello Fingerprint not working

This is still not working after doing all those steps, please help after the Windows update it stopped working and it says the following : we couldn't find a fingerprint scanner compatible with windows hello fingerprint.

After taking all the steps you suggested on here it says i have the latest update.

 

Fingerprint scanner not compatible with Windows Hello

Hi

I'm Jen, a fellow Microsoft Customer. I'm sorry to hear about your problem with the fingerprint scanner. Let me try to help you.

If the issue only happened after the update, we might be looking at a driver compatibility problem.

Try these steps:

> Right-click the Windows Start icon, then select Device Manager

> Expand Biometric devices

> Right-click your fingerprint driver and select Properties.

> Go to the Driver tab.

> Select 'Rollback driver' if available.

> Restart your computer after it's done and see if it works.

If Windows Hello is still unable to detect the fingerprint scanner, repeat the first 4 steps then select 'Update driver'. Restart the computer after it finished updating.

Please let me know how it goes.

 

We couldn't find a fingerprint scanner/camera Windows Hello

Hello, I'm experiencing some issues while trying to enable the Windows Hello login via camera and fingerprint. Basically I have this Windows 10 21H2 joined to a domain, and using administrative creds I've enabled the registry keys to enable Windows Hello and PIN login.

Unfortunately I'm not able to use the Hello camera or fingerprint despite the device is Windows Hello compatible (HP Elitebook G8). I've tried all the suggestion reported on the tutorials but still no luck, I have the error: We couldn't find a fingerprint scanner compatible with windows hello fingerprint On both camera and fingerprint. Both devices are recognized properly via devmgmt. Do you have any suggestion? Thank you!