Windows 10: SOS Hello I'm having serious concerns about a few PUP files on my computer can some one...

I have Avast premium and Malwarebytes premium and did a deep scan on Avast and got a notification saying threats were blocked.this is the report i cant send a picture for some reason but this is the exact wordingThreat blockedwe've movedilovsiwjcawgqwkfnislxqbxqnjvrewq.exe to your Virus Chest because it was infected with a FileRepPUP [PUP]end of reporti have had a couple of other file blocked with similar names that appear however when i think Avast has got rid of them the re appearHow should i solve thisNext is Malwarebytes that is telling me every few minutes note this started when i turned

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Microsoft Hello

Hello,

Thank you for writing to Microsoft Community Forums.

1. Have you made any changes on your computer prior to this issue?
   
2. Do you have access to another administrator account on your computer?
   
3. Have you recently updated or upgraded your pc?
   

I suggest you try to login using the onscreen keyboard and enter your credential carefully and check if that helps. Follow the below steps to use on screen keyboard.

1. Select the Ease of Access
   button in the lower-right corner of the sign-in screen.
   
2. Select On-Screen Keyboard.
   

Reply with the information, so that we can help you further.

Sandeep Kumar M

Microsoft Community – Moderator

 

Overrun by PUP's


Hi, @Skofab:

A bit of clarification...
As the others have pointed out, MBAM Free is only a manual, on-demand scanner that removes PUPs and malware already on the system.
MBAM Premium -- when properly configured -- can help to PREVENT PUPs/malware infection in the first place.

PUPs are not malware, in the strict sense of the term, as explained HERE. But they are generally junk that one likely does not not need or want and they can eventually get one into trouble with real malware.

Having said that, scanning for ROOTKITS and scanning for PUPs/PUMs are actually different settings.
In order to be sure MBAM is properly configured, open the dashboard > settings > detection and protection > non-malware protection and verify that both PUPs and PUMs are set to "treat detections as malware".

If your settings are correct, but the PUPs seem to come back with each scan, then the most likely explanations include:

• MBAM is having trouble removing them for some reason; and/or
• They are re-spawning, either from software/malware on the system, from Google sync or from another source.

If you would like, please follow the steps in THIS TUTORIAL to locate, export and post here as an ATTACHMENT to your next reply an MBAM SCAN LOG from one of the computers. That log may point to an explanation and possible solution.

Thanks,
MM

 

SERIOUS HELP NEEDED: How To Store Files So They Can't Altered?

I'm given this error: "The document's security method restricts what can be done to the document."

Did you try to edit a pdf after entering the password ? Try it to see what IS restricted.

I tried uploading a screenshot to make it easier for you, but I couldn't get it to work.

See screens. Click icon in reply and use dialog box that opens.







The suggestion in post 7 is along the same line as my Hidden folder suggestion. Put the content you want to protect into a folder, zip it and add password. Do you regularly backup to recover orig's ? Is your computer password protected or why do others have access to view or edit YOUR files ?