Windows 10: SOS! QuickBooks Web Connector Not Working!

Help! My QuickBooks Web Connector keeps crashing. Tried restarting everything but no luck. Anyone else having this issue?

:)

 

QuickBooks crash while opening data file

Hi,



Thank you for writing to Microsoft Community Forums.



As you have mentioned that after Windows and QuickBooks update whenever you open a data file in QuickBooks, it crashes. We would like to know if any other programs are crashing apart from QuickBooks.



I suggest you to refer the troubleshooting steps mentioned below:



Method 1: Repair QuickBooks



I suggest you to try repairing QuickBooks and then open data file in it. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type appwiz.cpl and click on
   OK.
   
3. Look for QuickBooks application from the list, right click on it and select
   Repair.
   
4. Follow the on-screen instructions to complete the repair process.
   

If repairing QuickBooks didn’t fix the issue, please refer Method 2.



Method 2: Open Sample data file



You can try opening a Sample data file in QuickBooks and check if QuickBooks crash. If QuickBooks didn’t crash while opening Sample data file, I suspect that the data file that you are trying to open is causing the crash. In this case, I suggest you
to contact the
QuickBooks support team.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Quickbooks backup

Hello johnwheaton1,

Thank you for writing to Microsoft Community Forums.

To address your concern, kindly help us with the following questions:

1. Are you trying to create a backup file or restore it?
   
2. When you say ‘it kicks out’, do you mean you are out of the application? Or is it getting stuck?
   
3. Which version of QuickBooks is installed on your machine?
   
4. Do you read any error code/message regarding the issue?
   

This issue could occur when the backup location is no longer accessible. So, I suggest you to verify the file location and reboot your computer. If that doesn’t help, you may check if the steps listed below and see if it helps.

Method: Repair the application.

• On the Start menu, enter Control Panel in the search box and select Control Panel from the results.
  
• Select Programs > Programs and Features, and then select the program (QuickBooks Online).
  
• To fix the program, select Repair or, if that’s not available,
  Change.
  
• Follow the directions on the screen.
  

If repair application doesn’t work, I would suggest you to Uninstall the application and
Re-install it.

However, I would suggest you to contact Intuit QuickBooks support to re-install the application.


Regards,

Mala S

Microsoft Community - Moderator

 

Windows 10 & Quickbooks Pro 2011

Hi,

Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

I see that after you have upgraded to Windows 10 you are facing issues with the Quickbooks pro 2011.

Please answer the below questions to assist you better,

1. Are you getting any error message?

1. What is the make and model of the computer?

I would like to inform you that Quickbook Pro 2011 is not compatible with Windows 10. Therefore it is needed to install in compatibility mode.

Hence,I suggest you to reinstall the Quickbooks pro 2011 in the compatibility mode and check if it helps,

Please follow the steps below for more information:

• Right click on the setup file of the application and select
  Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the
  operating system accordingly from the drop down list.
• Click OK and run the setup.

I would also suggest you to refer the below link,

https://community.intuit.com/articl...quickbooks-2011-and-enterprise-solutions-11-0

If the issue still persists after troubleshooting steps I would suggest you to contact to Quickbooks Pro 2011 support.

For security, Intuit does not support this browser or browser version.

Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.