Windows 10: Sound Device

Please help



All new pc parts :

Motherboard : Asus prime H310M-A

CPU : Intel i5 8400

RAM : G.Skill ( xmp to 2400mhz)

PSU : cooler master 450w masterwatt



except HDD : Toshiba DT01ACA100 1TB SATA 6Gb/s

Scanned with no bad sectors or errors



All drivers up to date + Bios + Chipset





My pc freeze for a couple of seconds then went to normal so I went to Control Panel>Security and Maintenance>Reliability Monitor to check the problem and here it is below.

I was playing battlefield 4 this happened again at 10/28/2018 and 10/30/2018

Once a day my pc freezes in any situation : watching a movie, playing a game, browsing…

The unusual part is that only happens once a day and that I have installed the latest drivers from the asus site. Please help



Description

Faulting Application Path: C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.1.133.0_x64__dt26b99r8h8gj\RtkUWP.exe



Problem signature

Problem Event Name: MoAppCrash

Package Full Name: RealtekSemiconductorCorp.RealtekAudioControl_1.1.133.0_x64__dt26b99r8h8gj

Application Name: praid:App

Application Version: 0.0.0.0

Application Timestamp: 5b6bcc03

Fault Module Name: twinapi.appcore.dll

Fault Module Version: 10.0.17134.137

Fault Module Timestamp: b5d50228

Exception Code: 803e0105

Exception Offset: 000000000009cad5

OS Version: 10.0.17134.2.0.0.256.48

Locale ID: 1033

Additional Information 1: 782f

Additional Information 2: 782f5a76cfb6b4710103ca52bafe17a8

Additional Information 3: 17fe

Additional Information 4: 17fee7ab9f625a408b3869b280452ab3



Extra information about the problem

Bucket ID: 2bc07c493785a49057491aa0a1acf692 (1677901613381777042)

:)

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Sound and Playback Devices

Hi,

To further isolate the issue, please provide the details these following questions:

• 
  Have you updated your driver? If you did, where did get the updates?
  
• 
  Have you check the properties of your device in device manager? Kindly post a screenshot of the status in of the
  drivers in device manager.
  
• 
  What troubleshooting steps have you done so far?
  

You can try to run the
Playing Audio
and
Hardware and Devices troubleshooter
to do an automated fix on this matter. To run the troubleshooter, follow these steps:

Playing Audio:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Chose
  Hardware and Sound.
  
• 
  Click on
  Playing Audio
  to run the troubleshooter
  

Hardware and Devices:

• 
  On the search bar, type
  Troubleshooting.
  
• 
  Chose
  Hardware and Sound.
  
• 
  Click on
  Hardware and Devices.
  

Let us know how it goes.

Regards.

 

Sound Quality


One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.