Windows 10: sound in many games does not work in windows 10

I receive the massage "sound card not found" or "sound card disabled" at the beginning of the game. I updated drivers, I updated Windows and still nothing.

:)

 

Windows 10 Sound Problem

Hi,

Thank you for your interest in Windows 10.

I suggest you to follow the methods below and check if it fixes the issue.

Method 1

Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press Windows key + W and type troubleshooting.
• Select Troubleshooting.
• Select View all on the top left corner.
• Click Hardware and Devices.
• Follow the on-screen instruction to run the troubleshooter.

Method 2

I suggest you to try updating the Sound drivers check if it works for you.

Follow the steps to update the sound driver:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Sound, Video and Game Controllers’.
  
• Right-click on the Sound device listed and click on ‘Update Driver Software’.
• Select the option to automatically search for the updated driver software.
• Restart the computer after its updated and verify.

Method 3: Uninstall and reinstall the Sound driver

I suggest you to try uninstall the Sound drivers check if it works for you.

Follow the steps to uninstall the Sound drivers:

• Press Windows Key + X key and click Device Manager.
• Expand ‘Sound, Video and Game Controllers.
  
• Right-click on the Audio devices listed and click on ‘Uninstall’.
• Select the option to Delete driver software.
• Restart the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and sound drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

 

Sound cuts out when in game and call

Hello Lilium,

We realize the inconvenience you are experiencing with Sound cut's out in between games and calls. We will certainly help you.

• What happens when you only play the game and not use any other application? Does the sound stay?
• Have you installed all pending Windows updates?

For now we suggest you to try the steps from the link below and check if it helps:

Fix sound problems

Let us know the status of the issue. We will be happy to assist you further.

Thank you.

 

Audio drivers not working in windows 10(z170 gaming pro)

Hi Mandeep,

Sorry for the delayed response.

• What do you mean when you say "front jack is not working getting noise in that?"
• Can you hear sound through earphones or external Speakers?

I suggest you to follow the steps below and check if it helps.

• Open Device Manager (Windows key + letter 'X').
• Click on the option View over the top and choose Show Hidden Devices.
• Expand "Sound, Video and Game Controllers."
• Delete the drivers that are greyed out.
• Restart the computer and check if the issue persists.

Hope this helps.