Windows 10: sound is not begin play

In the last appeal I could not delete the file voxaldriverx64.sys which is on the way C:\Windows\System32\driverI deleted it via safe mode. But now the sound does not work for me not on the speaker built into the laptop, nor in the earphone. Help please

:)

 

popping sound when begin to type..

Hi Jimmy,

This popping sound could be the Windows notification sound that is played when a new device is plugged in. If you are using an external keyboard or any other device connected through USB, that could be triggering the sound. I would suggest you to disconnect
any external connected device and then check if the sound is still played. if yes, it could be the notification for some other action. In this case, I would suggest you to right click on the volume icon in the notification area and then click on sounds. In
the new Window check the list of sounds for each action and check which sound is being played. This will give you an idea of what might be triggering the sound.

 

No sound while playing audio and video files.

Hi,

I appreciate if you could answer to a few questions to narrow down to the issue.

• Which is the application that you are using to play the files?
• Did you try the same on a different player?
• Did you perform any troubleshooting steps?

As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

• Right click on sound icon.
• Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.

If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Playing audio.

Also refer: http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.