Windows 10: Sound Issue on Laptop - Can't Connect to a USB Headset or Amazon Echo

A lot of writing but I wanted to go into detail.

SO. I've had this issue for a few days now. I first noticed when I turned my Bluetooth on to connect to my Amazon Echo never had issues before now but it wouldn't connect, the video I was watching on YouTube kept freezing and eventually came up with an error and told me to restart my laptop. But that didn't solve the problem, it kept happening. I gave up and the next day it happened again with my USB headset, I plugged it in and it wouldn't connect, it just kept disconnecting then reconnecting on a loop. Tried my other headset, it did the same thing. It would also slow my laptop down and if I was listening to any music or watching anything that would freeze, jump or just stop completely. I tried restarting my laptop with my headset plugged in and the sound worked fine but the mic didn't, until I unplugged and plugged it back in then it would continue to freeze etc. I tried using headphones and earbuds via headphone jack and they both worked fine.

It happened not long after a windows update so my immediate thing to do was a system restore but that just caused my laptop to blue screen when booting up. After continuous blue screens during multiple attempts to boot up I resulted to a reset. I did a small reset where is only wiped my local disc drive and reinstalled windows, it was the only way I'd be able to boot it up again. Did not fix.

I booted up into safe mode and when clicking on my sound in the bottom right, a troubleshoot box popped up saying:
CORSAIR USB Dolby 7.1 Adapter has a driver problem
NVIDIA Virtual Audio Device Wave Extensible WDM has a driver problem
IntelR Audio has a driver problem
RealtekR has a driver problem
NVIDIA High Definition Audio has a driver problem

I tried force updating my audio drivers but they were up to date. I tried downloading and installing them from the ASUS site. Nothing. I ran SO many scans and troubleshoots and it couldn't detect any issues. There's no option to repair them at all. It's not the USB ports because it affects the Echo through Bluetooth as well. Tried updating windows again, not fixed.

After trying all of this and accidentally somehow uninstalling my trackpad, I resulted to a full and complete factory reset and fresh windows install from the cloud. About 5 hours later, after wiping my laptop and both hard drives and doing a fresh install from the windows cloud, the problem was still there...

I've had half of my friends on this, it's hard to explain what's going on but I've sent videos and photos of the problem and considering there all pc wizzes none of them know how to fix it without taking it to be looked at, which I can't really do right now. The only thing I can think of is a hardware problem but I don't know. Any help would be appreciated. If you need to know anything extra just let me know.

ASUS ROG STRIX Hero III
IntelR CoreTM i7-9750H
16.0GB RAM
64-bit Op System
GeForce RTX 2060


Thank you.

:)

 

Headset echoing sound

I had a issue with my Headphones. The issue stretches back a few days but I'll keep it short.

Originally, my other set of headphones started to produce an Echo sound through the headset, and when using Apps like TeamSpeak 3, it would pass these sounds through the microphone so everyone could hear them. Ie, if I was watching a video and listening
through the headset, it would output it into the TeamSpeak room I was in, and everyone could hear.

So... I removed the headset and then started by using my spare one to resolve the issue. However, that didn't work. Even with the new headset, it still echo'd through the mic.

So... again, I uninstalled TeamSpeak, and reinstalled it. Still no luck.

And the final step I did was uninstall both the driver for my Headphone jack and the driver for my Mic jack. I rebooted Windows to find that it only reinstalled the headphone driver, though it still doesn't recognise the device being plugged into the
jacks or taken out..... so..

Is there any way to install some default driver or for Windows to recognise the mic and headphone using software, because it simply won't recognise it though any normal means, and I'm out of ideas. Maybe this will solve the echo, as it seems that this
could have been the cause.

The mic still echoes and transmits a large amount of noise even though there is no sound to pickup. this image shows exactly what I mean. It does this through both the sounds coming from my PC (through headphone speakers), and sound by other users.

imgur.com

Thanks.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Pairing Amazon Echo to laptop

Can I pair my Amazon Echo with my laptop?