Windows 10: Sound Issue with my HP Laptop

So I just got this laptop, I installed the Windows updates, and it was stuck. So I researched and it said to restart the laptop. It worked, but now my speakers won't work. (But plugging in headphones does) any idea of how to solve it? I tried some ways already, but please give tips if you can.

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:)

 

sound issues on my HP laptop on windows 10

Hi,

Here are the possible reasons why you're having a sound issue:

• Corrupted/incompatible hardware drivers
  
• Corrupted/incomplete Windows updates
  
• Hardware failure
  
• Incorrect sound settings
  

Since the previous troubleshooting steps (such System Restore, reinstalling drivers, used other drivers) didn't resolve the issue, you may this
article for more steps to troubleshoot the sound issue.

Please post back with the result for further assistance.

 

Hp laptop screen won’t display except occasionally

- this suggests BIOS corruption or a hardware problem...
Whilst you might try flashing the BIOS (updating it may be necessary to run Win 10- witness your problem above), you also say you have access to it.
Do you hear any beeps or sounds?

Try steps 1,2 here:
Laptop freezes at HP logo without loading circle - HP Support Forum - 5997641

Check the version of your BIOS vs that listed on HP's site for your laptop.

I'm also wondering if this might be related to your CMOS battery inside your laptop. (This should be a normal circular battery).
How to replace the CMOS battery
- but that's just a thought.

Worth asking on the HP forum.

================================
Sorry that's not how to create a bootable disk. All that disk is is data storage- as you just copied the files to it.

Please see:
How to Create a Bootable DOS USB Drive
for one way to do it using a free program.

However, given the above, doing that isn't likely to help you I'm afraid.

 

HP Pavilion X2 upgrade to 1709 - no sound

I eventually got my detachable laptop to upgrade to Fall Creator, and was very pleased, then noticed that when I received notifications there was no sound, checked all the usual suspects, volume, system sounds, drivers, etc even plugged a headset in, no sound. Using the HP troubleshooter, its first step was to take me through Windows troubleshooter, through the drivers uninstall, it even had me reset my BIOS. HP have a hardware tester built into the UEFI, and on following the instructions, sounds out of the speakers, indicating a pass, but still no sounds from W10. The last suggestion from HP was to update the BIOS, however knowing the system worked before the upgrade decided against that. I followed the roll-back instruction, and after noting the audio drivers in 1709, found the same drivers in the roll backed version, but the sound was working again - bizarre!