Windows 10: Sound not working, showing as unplugged after latest update

Hello - we are having an issue with our sound showing as unplugged and output not available after the latest Windows 10 update yesterday. Update version was 2004. Using Nvidia Geforce GTX 1050. We tried just about every of fix we found online, including updating the graphics display driver with clean installation, unplugging and replugging in the speakers. Tried the audio troubleshooter, etc. Have restarted several times.

We also seem to be having a network discovery problem that may or may not be related to this update but thought I'd throw it out there in case it's something that's common.

submitted by /u/3ProngedBillyGoat
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:)

 

Sound not working after unplugging headphones

Hi,

Thanks for posting your query on Microsoft Community.

I would suggest you to try running Audio troubleshooter
and check if it helps.

Follow the below steps to run Audio troubleshooter.

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Unplugging USB disables sound

Hi,

Thank you for posting your query on Microsoft Community.

I understand that you’re having issue with sound, I will make sure to help you with this issue.

This issue may occur due to damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card. damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound
card.

I suggest you to follow the below steps and check if it helps:

• Right click on the volume icon which is on bottom right corner.
• Click on playback devices and highlight speakers.
• Then below click on properties.
• And then click on Advanced Tab and below click on
  Restore to default
• And then Apply and click on OK

If the issue still persist then I would suggest you to follow the steps from the below link:

No sound in Windows

http://windows.microsoft.com/en-US/...1&v2h=win7tab1&v3h=winvistatab1&v4h=winxptab1

(Steps are given for Windows 8.1 but same applies to Windows 10 as well)

Hope this information helps and let us know the status of the issue we will be glad to help you.

Thanks.

 

sound not working

Hello Austin,

Thank you for posting your query in Microsoft Community.

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.