Windows 10: Sound problems. No audio.

Any game I play or video I watch has no audio for some weird reason, I’ve tried some stuff on YouTube but couldn’t figure it out, I need some help.

:)

 

Sound problem

Hi,

We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

• Type and select Troubleshooting on the Search bar/Cortana.
• Click Hardware and Sound.
• Select Playing Audio under Sound.
• Follow the steps that will be provided.

If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

Looking forward to your response.

 

No sound Audio

Hi Hubert,

Thanks for posting your query on Microsoft Community.

We understand the inconvenience caused and we appreciate you for trying the troubleshooting steps..

This issue might occur if some of the sound settings got corrupted.

I suggest you to try running audio troubleshooter and check if it helps.

Follow the below steps:

• 
  Type Troubleshooting in the Search area on the taskbar and select
  Troubleshooting.
  
• 
  Select Hardware and Sound.
  
• 
  Select Playing Audio under
  Sound and follow the on screen.
  

For more information, refer to the below link:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Sound Quality

One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

May not be a speaker problem.