Windows 10: Sound problems/zoom

Discus and support Sound problems/zoom in Windows 10 Drivers and Hardware to solve the problem; Hello all! When i'm having videoconference via zoom, my mic and speakers just suddenly turn off from time to time. Then, if i test them, they... Discussion in 'Windows 10 Drivers and Hardware' started by kruno, Apr 14, 2020.

  1. KRUNO
    kruno Win User

    Sound problems/zoom


    Hello all!
    When i'm having videoconference via zoom, my mic and speakers just suddenly turn off from time to time. Then, if i test them, they immediately starts working, just to go off a few minutes later. Its very frustrating.
    I rarely use my laptop for anything besides that, so i'm not sure if the problem is related to zoom.
    My system and my sound drivers are up to date. I don't know what to do.
    Any thoughts?
    Ty all for your time and effort!

    Win 10 Pro Education
    Version 10.0.18363

    :)
     
    kruno, Apr 14, 2020
    #1
  2. KRUNO
    kruno Win User

    Sound problems/zoom

    Hello all!
    When i'm having videoconference via zoom, my mic and speakers just suddenly turn off from time to time. Then, if i test them, they immediately starts working, just to go off a few minutes later. Its very frustrating.
    I rarely use my laptop for anything besides that, so i'm not sure if the problem is related to zoom.
    My system and my sound drivers are up to date. I don't know what to do.
    Any thoughts?
    Ty all for your time and effort!

    Win 10 Pro Education
    Version 10.0.18363
     
    kruno, Apr 14, 2020
    #2
  3. RADNEY DRI
    Radney Dri Win User
    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, Apr 14, 2020
    #3
  4. ANUP KARKAL
    Anup Karkal Win User

    Sound problems/zoom

    Badly zoomed in on all Office products and Explorer

    Hi,

    I suggest you to try the below steps and check if it helps.

    • If you have a mouse with a wheel, hold down the Ctrl key, and then scroll the wheel to zoom in or out.
    • From the keyboard, you can increase or decrease the zoom value in 10% increments. To zoom in, press Ctrl + (+). To zoom out, press Ctrl + (-). To restore the zoom to 100%, press Ctrl+0.

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Apr 14, 2020
    #4
Thema:

Sound problems/zoom

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