Windows 10: Sound shown output on headphones in sound panel but I can't hear anything

Hey. When I logged on to my laptop my sound was not working. It shows it as functional and it worked on another device. Any help? I've done everything. Uninstalled the drivers, Updated everything, Restarted, and so much more.

:)

 

No Sound Through Headphones


Hello! I've already read through many of the similar questions on this forum, however none of the solutions seem to work.
Sound comes through perfectly fine on my laptop's built-in speakers. However, when plugging my headphones into the 3.5mm headset jack, there is no sound whatsoever. The system recognizes that my headset is plugged in. In fact, the microphone on my headset functions perfectly when plugged in, but the headphones themselves are outputting no sound.
I tested the headphones on other computers and devices, and they work.
In Device Manager, the device is listed as "Realtek High Definition Audio". However, the only sound device listed in Control Panel is "DTS Audio Control Panel".
I've tried uninstalling the audio device from Device Manager, and then reinstalling the driver from Realtek's website.
However, this is met with the exact same results... no sound through the headphones, and "DTS Audio Manager" is installed in the Control Panel instead of Realtek HD Audio Manager.
If I navigate to Control Panel -> Sound -> Playback, "Headphones" is not listed as a device. Instead, Speakers/Headphones is listen as the sole device.
Also, I ran DirectX Diagnostic Tool, and it returned absolutely no errors.
I have posted screenshots and a few of my system specifications just in case.
Thank You!
Model: HP ZBook 17 G2
OS: Windows 10 Pro 64-bit

 

insufficient sound through headphones

Settings > System > Sound > Advanced sound options > App volume device preferences > Master volume slider > System sounds slider.
Settings > System > Sound > Sound Control Panel >
Click on Speakers/Headphones.
> Properties > Audio output slider (6 for me with average hearing using headphones).
> Enhancements Tab > Immediate mode > Loudness Equalisation, Tick.
Apply > OK, etc.

High sound levels are damaging to people with average hearing thus there are limits.

Hearing impairements require comprehensive testing, and specialist amplifiers.

 

no headphone sound

Hello,

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card. To help you resolve the issue, kindly answer the following questions:

• Have you tried updating the sound card driver?
• When did the issue start to happen?
• Were you able to hear sound from the headphones before?
• Have you tried performing some troubleshooting steps to resolve the discrepancy? If so, kindly provide the steps that you have done.

We look forward to your response.