Windows 10: sound-

Discus and support sound- in Windows 10 Installation and Upgrade to solve the problem; trying to join an online uni discussion. i can get in the bbcollaborate room, see everyone but i have no sound. they can hear me but I can't hear them.... Discussion in 'Windows 10 Installation and Upgrade' started by SharonBH, May 13, 2020.

  1. SHARONBH
    SharonBH Win User

    sound-


    trying to join an online uni discussion. i can get in the bbcollaborate room, see everyone but i have no sound. they can hear me but I can't hear them. help!

    :)
     
    SharonBH, May 13, 2020
    #1
  2. CADAVECA
    cadaveca Win User

    Good surround sound headset

    I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue sound- :p
     
    cadaveca, May 13, 2020
    #2
  3. FIREBERD
    fireberd Win User
    Sound Quality

    One thing that sticks out from looking at your "My Computer" specs. You list "ONBOARD 6 CHANNEL (5.1) HIGH DEF AUDIO (AS STANDARD)" which suggests you do not have the correct sound hardware driver. Your motherboard has Realtek sound and the first step is to install the Realtek sound drivers. My ASUS also came with Sonic Studio 2 which is a sound enhancement package. Check the ASUS install disc to see if you have something similar.

    May not be a speaker problem.
     
    fireberd, May 13, 2020
    #3
  4. RADNEY DRI
    Radney Dri Win User

    sound-

    Sound problem

    Hi,

    We need to investigate further so that we can identify the cause of the issue. We suggest running the Troubleshooter and see if it helps. Follow the steps below:

    • Type and select Troubleshooting on the Search bar/Cortana.
    • Click Hardware and Sound.
    • Select Playing Audio under Sound.
    • Follow the steps that will be provided.
    If the steps does not work. We suggest downloading a fresh copy of the audio driver from Realtek and see if it helps.

    Looking forward to your response.
     
    Radney Dri, May 13, 2020
    #4
Thema:

sound-

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