Windows 10: Spaital Audio not available. Dolby Atmos

Man have I ever been mad. I spent around $3000 CAD upgrading my PC from a Ryzen 7 5800x to a Ryzen 9 7900X3D. Because of the AM5 platform, I also got an Asus X670E Crosshair Extreme, some G.skill 7200mhz Trident RAM, and a new Crucial 2tb T700 PCie 5.0 SSD. With my old specs were a Ryzen 7 5800X, MSI X570 MPG Gaming Pro Carbon, 4000mhz g.skill ram, and a 1tb Corsair MP600 SSD. Before, spatial audio worked perfectly. I was using Dolby Atmos, and it worked amazingly. Now, the option to use ANY spatial audio is greyed out, and I've tried updating audio drivers everything on my PC is up to date

:)

 

Dolby Atmos

I checked this line:

5. Look for Dolby Atmos to make sure that it is properly installed.

and i have list with my two audio cards :

1. onboard - Realtek High Definition audio

and

2. dedicated Asus xonar DG audio device.

When selecting option 1. i have spatial sound dolby atmos option, but when selecting option 2, i have listed only "none" under spatial sound.

I can confirm that i had spatial sound on previous win10 build

For this part:

• From the Start menu, type in Device Manager, then Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.

i dont have dolby atmos under sound, video and game controllers

 

Dolby Atmos

We would like to confirm if you have check if you Dolby Atmos can be dectect by your computer?

We suggest that you check if its being detected by following these steps:

• At the bottom right side of your screen, where the Time and date can also be located, look for the
  sound icon.
• Right click on the sound icon, a smaill window will pop up with the Sound
  menus.
• Click on the Playback Devices.
• The Sound window will appear with the Playback
  tab.
• Look for Dolby Atmos to make sure that it is properly installed.

If its not on the list in Playback Devices, kindly check if its listed in Device Manager by:

• From the Start menu, type in Device Manager, then
  Enter.
• Then click the Sound, video and game controllers driver.
• Look for Dolby Atmos, then right click on it, then click
  Unintall.
• Once done, remove your Dolby Atmos device and restart you computer.
  

After your computer has restarted and your are in the Desktop screen of your computer, connect your Dolby Atmos device. It should automatically be installed in your computer by giving you prompts. Once successfully installed, kindly check if it is detected
now by you computer in Playback Devices.

We'll be waiting for your update.

 

Dolby Atmos not available for my main audio device

I have the latest updates and I have the Dolby Atmos Access app installed and tried the setup.

The sound problems article didn't give any results either.

May I add that Dolby Atmos is an option on all my audio devices except for the one I actually use.

The audio device I am trying to use Dolby Atmos on is the
Focusrite Scarlett 2i2 USB audio interface