Windows 10: Speaker not Plugged

Speaker not Plugged in Win 10

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Speakers playing when headphones are plugged in

I have an HP laptop with windows 10. When my headphones are plugged in, the speakers are still playing. When I go to sounds, the only device listed is the speakers. How can I silence the speakers when the headphones are plugged in.

 

No headphones or speakers are plugged in error

We appreciate your response. We'd like to confirm if you were able to perform the troubleshooting steps that we suggested in our previous reply. If the same issue persists even after performing those steps, it will be best to create a test user profile.
Check if you will have the same issue with using your headphones and speakers. This is for us to verify if the issue is isolated with one user profile or with multiple accounts.

To create a test user profile, follow these steps:

• Using Cortana search, type Settings and then hit the Enter key.
• In the Settings window, select Accounts.
• Select Family & other people.
• Choose Add someone else to this PC.
• Click I don't have this person's sign-in information.
• Click Add a user without a Microsoft account.
• Name the user as TEST and then provide a password.

Keep us update us about the result.

 

No speakers or headphones are plugged in Windows 10

Hello @claudsg,

The Red X normally indicates that the sound is muted.

Some other suggestions . . .

> Open the Settings, click System, select Sound, and run the Trouble-Shooter.
> Check that the speaker jack is correctly plugged into the correct socket of the computer.
> Check that the speakers are turned on and turned up.

I hope this helps.