Windows 10: Speaker problems after recent update

After last night when i shut my pc down for a windows update im having this issue with my speakers.

I cant play sound out of my speakers. To be more specific its not even letting me use them to play sound. If i try to play a spotify song, spotify just tells me that the song cant be played right now. Youtube videos just produce no sound. I cant even "test" my speakers, it just gives me an error.

BUT i can play sound out of my headset, not only can i play sound out of my headset, if my headset is on, no matter what output device i select the sound ONLY comes out of my headset. AND i can play spotify with no issues if my headset is on. Even if i select my speakers, the sound will continue to play through my headset. Before the update, even if my headset was on, if it wasnt selected as the output device it didnt play sound. Ive tried setting my speakers as the default device.

I have no idea what is going on. This bug makes no sense, why would the sound just come through my headset no matter what?

submitted by /u/R-K_WARLORD
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:)

 

speakers

Hi Charlie,

Corrupted or outdated drivers may be one of the possible causes why your speakers are not working properly. To efficiently assists you, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried updating your drivers?
• Have you tried connecting your speakers to another computer and check if the issue still persists?
• Have you tried using other speakers and check if the issue still persists?
• What troubleshooting steps have you done so far?

Meanwhile, we suggest that you follow the steps in this article on how to troubleshoot sound problems.

Let us know if you need additional help.

 

Speakers suddenly having problems

Hi Alex,

As you are facing issues with accessing the speakers on your device. Do not worry we will help you with this issue.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Have you made any changes to the operating system that might have resulted in this issue?
• Are you referring to the external speakers/ laptop speakers?
• If you are referring to external speakers, were you able to detect the device?

Let us try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter
checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device
  options from the list.
• Click Next to run the
  Hardware and Device Troubleshooter.

Step 2: I recommend you to install all the pending updates on your device and check if it helps.

Steps:

• Connect to the internet.
• Press Windows key and type updates.
• Click on Check for updates.
• Under Windows Updates, click on Check for updates.
• Try to install the updates being shown.

Hope it helps. Try the above and update us the status of this issue with the required information, we will be happy to help you further.

Thank you.

 

audio and speakers problems

Hi,

It is possible that audios and speakers were not recognized due to wrong configuration settings or outdated drivers. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried connecting your speaker/headphone to another device and check if the issue still persists?
• Have you tried connecting another speakers/headphones and check if the issue still persists?

Meanwhile, we suggest that you run the troubleshooter by clicking on this
link. It will let you automatically diagnose audio problems and will provide you a remedy.

If the issue still persists, we recommend that you run the troubleshooter for Hardware and Devices. This will identify and diagnose technical issues. Follow the steps below:

• Press Windows key + X on your keyboard and select
  Control Panel.
• On the upper right part of the Control Panel window, type
  Troubleshooting.
• Select Troubleshooting.
• Click View all.
• Click Hardware and Devices and follow the prompt to proceed with the troubleshooter.
• Restart your PC and check if the issue still persist.

Let us know if you need more assistance.