Windows 10: speaker sound issue for Line app for Windows

hi,When click on a voice call in the Line app for Windows, a message told me to check speaker settings. Didn't write down the exact message but it has something to do with speaker. How can I fix it?

:)

 

Issues with sound quality after updates

Hello,



Thank you for writing to Microsoft Community Forums.



I understand it feels frustrating when the sound of the PC doesn’t work as expected. Please get back to us with answers to the below questions so that we can narrow down the issue for you.

1. Do you face the crackling sound issue with any speakers or headphones connected?
   
2. What is the make and model of the PC?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:



I suggest you to refer the article on fix sound problems in Windows 10.



Method 2:



Try unchecking the exclusive mode option.

1. Right click on the speaker icon on the bottom right hand corner of the screen.
   
2. Click on sounds and under
   playback devices select the speaker.
   
3. Click on properties and select
   advanced tab.
   
4. Under Exclusive mode uncheck the box Allow applications to take exclusive control of this device.
   
5. Click on Apply and OK.
   

Method 3:



Disable the line-in and Microphone.

1. Right click on the Speaker icon on the bottom right hand corner of the screen.
   
2. Click on Sounds and under
   Recording select the Line-in.
   
3. Right click on it and click on Disable.
   
4. Now right click on Microphone and click on
   Disable.
   
5. Click on OK.
   

Also, I suggest you to try connecting a Bluetooth headphone or a speaker and check if the issue persists.



We await your response.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

No sound from speakers

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

I suggest you to follow the troubleshooting methods listed below:

1, Try to run the Apps troubleshooter to fix issues that may prevent app from working properly in the link below:

https://support.microsoft.com/en-us/help/402749...

Please try the following procedures:

1. Check your speaker settings:

Right-click the sound icon at the bottom right corner of your desktop and click Playback devices.

In the Playback tab, ensure there’s a green tick on Speakers. This indicates that your speakers are the default playback device.

If your Speakers are NOT already set as the default, this is doubtless your problem. To fix, just click them, click Set Default, then click OK and test whether you have sound.

If your Speakers are set as the default playback device, and you’re still not hearing any sound, you should to do this >> click Speakers then Properties >> Go to the Advanced tab, and in the Default Format section, select a different sample rate and bit depth,
then click Test. Repeat this process until you find a format that works, then click OK.

2, If the step above didn't work, I suggest to Uninstall your audio driver.

On your keyboard, press the Windows logo key and X (at the same time) to invoke the quick-access menu, then Click Device Manager.

In Device Manager, expand Sound, video and game controllers,

right-click on your sound card, and click Uninstall.

Restart your computer and check to see if the problem is resolved.

3. If these steps didn't fix the issue, I suggest to Up Date the driver from the manufacture web site.

Also, You can try the following procedures in the links below:

https://support.microsoft.com/en-us/help/402699...

Please let me know if this helped and works.

Best Regards,

Diego R.