Windows 10: Speakers not showing as a device

Hi, I've recently re-acquired my speakers from my son which used to work on my computer. I've plugged them back in, checked all the cables are in correctly and updated the drivers for both the AMD High Definition Audio Device and the High Definition Audio Device but I can't get the computer to even find the speakers. They're not showing up on the Sound>playback tab, and I've got the show Disabled/Disconnected Devices options on.

I've used the Windows troubleshooting sound problems which just says it can't identify the problem, and run through some of the help offered to people with the same issue. I have Windows 10 pro but can't remember if I had this installed when I previously had the speakers running. Please can anyone help fix this?

:)

 

Headphones and Speakers not showing up in playback devices

Hi Jonathan,

To help us identify the cause of the issue and then find the proper resolution for it, please tell us if you made any significant hardware or software changes on your laptop prior to this issue. Also, can you provide us the steps you have already taken to
try to resolve the issue? In the meantime, follow these steps on how you can enable your playback devices:

• Right-click on the speaker icon on the taskbar and select Sounds.
• Under the Playback tab, right-click on the default speakers and select
  Show Disabled Devices and Show Disconnected Devices. Your headphones or speakers should now appear here.
• Right-click the headphones or speakers and select Enable.

Keep us updated with the results.

 

JBL charge2 bluetooth speaker

Hi Russell.

Please answer these questions to assist you better.

• Do you get any error message?
• What is the make and model of your computer and speaker?
• Are you able to listen to sound?
• Did you make any hardware and software changes in your computer prior to this issue?

I suggest you to refer the link below suggested by Rajith R on August 29, 2015
and follow the steps suggested.

My Bluetooth device is enabled and shows as “Paired”, but isn’t working


Do let us know if the speaker issue is resolved. Thank you.

 

Re-enable audio device

Hi,

I would be happy to assist you.

Before we proceed with troubleshooting, I would need little information on the issue.

• Are using speakers / head phones to listen to audio?

If you have disabled the audio device, then you might not see it under the list of playback devices. I would suggest you to follow these steps to make sure you see the disabled devices:

• • 
    Open
    Control panel.
    
  • 
    Click Hardware and Sound and then Click on
    Sounds.
    
  • 
    Under Playback tab, right click on the empty area and make sure
    “Show Disabled Devices” has a check mark on it. If headphones/Speakers are disabled, it will now show up in the list.
    
  • 
    Right click on the device and
    Enable it. Click OK.
    

If the issue still persists, try enabling speakers automatically using steps below.

• 
  Go to Settings> Click on themes> Advance sound settings> right click on the speakers or the audio device youo have connected > click on
  Configure device.
  
• 
  Test the sound level you want, click Next.
  
• 
  And configure the audio devices.
  

Hope this helps you. Do reply if you need further assistance on Windows 10.

Thank you.