Windows 10: Speakers won't show up in playback audio

Back story , few days ago i bought a new gaming laptop ASUS ROG Strix G15 G512LI-HN279T and it was working fine . My brother borrowed it a yesterday and because got a few softwares like ccleaner and tried to update the drivers . When i got back the laptop , the audio won't work and it would show a cross symbol beside the

:)

 

Headphones and Speakers not showing up in playback devices

Hi Jonathan,

To help us identify the cause of the issue and then find the proper resolution for it, please tell us if you made any significant hardware or software changes on your laptop prior to this issue. Also, can you provide us the steps you have already taken to
try to resolve the issue? In the meantime, follow these steps on how you can enable your playback devices:

• Right-click on the speaker icon on the taskbar and select Sounds.
• Under the Playback tab, right-click on the default speakers and select
  Show Disabled Devices and Show Disconnected Devices. Your headphones or speakers should now appear here.
• Right-click the headphones or speakers and select Enable.

Keep us updated with the results.

 

no speakers playback

Hi,

For us to provide you the appropriate solution, we'd like to gather a few details first. We'd like to know if there's no sound coming out from your speaker or are you pertaining to the Audio Playback icon on the System Tray? Also, since you mentioned that
you already tried many things, may we know what are the specific steps that you've already performed? Have you tried enabling the Audio Playback? If no, then here's what you can do:

• Open the Control Panel.
• Look for the Hardware and Sound. If you do not see it, select View by: Category in the upper right-hand corner.
  
• Click the Hardware and Sound, then click the Sound icon or the
  Manage audio devices underneath it.
• At the top of the Sound window, click on either Playback or
  Recording tab.
• Right-click on the box where the devices are listed.
• Click on Show Disabled Devices. This action displays any disabled device relevant to the category.
• If no new devices are found, then it could be that it is not detected by Windows, and if you're having sound issues we'd suggest re-installing the sound drivers.
• Right-click any new (or previously existing) grayed-out icon(s) and select Properties or Enable.
• If you selected Properties, beside Device usage there is a drop-down menu.
  Select on Use this device (enable), then click OK.
  
  

In addition to this, you can also utilize the audio troubleshooter. Just check out this article:

Fix sound problems.

Let us know how this turns out for you.

 

Audio speakers in Windows 10

Hi John,

To answer your question on changing the output device of your computer, follow the steps below:

• On right side of the taskbar, right-click on the speaker icon.
• Select Playback devices.
• Under Playback tab, select the device that you want to be your audio output.
• Click Set Default.
• Click Apply, then OK.

Let us know how it goes.