Windows 10: Sporadic crashes - critical event 41, kernel power

After trying to reach out to the Microsoft support through chat position 1 in chat queue - didn't move for hours I'll try it here. Shortly after building my new PC it sometimes crashed and restarted with the above mentioned error code in the event log. It usually happends once per month but I have no idea on what might be the cause - PC is build properly and all parts are new. Error occured since Windows 10 I'm currently running Windows 11. I would really like to know which component is causing the issue OS, power supply, CPU? so I can react within warranty and replace it.

:)

 

Win 10 Pro BSOD Critical Event Id Kernel-Power 41 (63)

My PC is crashing repeatedly. It suffers numerous BSODs spontaneously, intermittently, unexpectedly & improperly as recorded in Event Viewer System Log as follows:

Critical 29/08/2018 19:37:09 Kernel-Power
41 (63)

Critical 29/08/2018 19:25:26 Kernel-Power
41 (63)

Critical 29/08/2018 19:05:56 Kernel-Power
41 (63)

Critical 29/08/2018 18:49:55 Kernel-Power
41 (63)

Critical 29/08/2018 18:47:23 Kernel-Power
41 (63)

Critical 29/08/2018 18:28:32 Kernel-Power
41 (63)

Critical 29/08/2018 17:51:16 Kernel-Power
41 (63)

Critical 29/08/2018 16:57:45 Kernel-Power
41 (63)

Critical 29/08/2018 12:05:36 Kernel-Power
41 (63)

Critical 29/08/2018 11:51:35 Kernel-Power
41 (63)

Critical 28/08/2018 18:26:46 Kernel-Power
41 (63)

Critical 28/08/2018 17:55:01 Kernel-Power
41 (63)

Critical 28/08/2018 17:24:04 Kernel-Power
41 (63)

Critical 28/08/2018 08:49:32 Kernel-Power
41 (63)

Critical 28/08/2018 08:41:52 Kernel-Power
41 (63)

The BSOD screens imparted words to effect as follows:

Driver_IRQL_Not_Less_Than_Or_Equal

Bad Pool Header

Memory Management

Attempted to write to readonly memory

Bad system config info

Driver_IRQL_Not_Less_Than_Or_Equal

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

BSOD since 23/07, Critical Error Kernel Power- event ID 41

Zbook,

Thankyou very much for your reply. In relation to your first post, I have carried out steps 10-22 (apart from step 15, I will attempt to leave it running with this tonight). The screenshots are attached. I have also uninstalled the programmes detailed above. Unfortunately, as my laptop is a custom built from PCSpecialist, they do not provide BIOS updates anywhere easily accessible. I will phoen them today and see if there are any updates.

Kind Regards
Ash