Windows 10: spotify - downloaded from microsoft store - installed - doesnt work

spotify - downloaded from microsoft store - installed - doesnt work

:)

 

Windows Store App (Spotify) "Can't open"

Whenever i try to open spotify on the windows store, it just says "This app can't open. Check the store for more details about spotify." I check the store downloads page and spotify says "needs repairs".

So far i've tried:

- Repairing Spotify using the settings app

- Resetting Spotify using the settings app

- Uninstalling and reinstalling spotify with the settings app

- Deleting the spotify directory in /AppData/Roaming

- Doing all of these steps and then restarting

- Installing spotify off the website (which doesnt work because now windows store decides that its version is better)

I love using spotify and i desperately need a fix. Its getting really annoying. Any ideas?

 

cannot download spotify on microsoft store

Dear Microsoft team

I can't download spotify on Microsoft store, but I can download other apps like I tune . is this the problem from spotify?

regards

 

Cannot download Spotify

Hi Bill,

Since you cannot download an app from the Microsoft Store, it means that the cache in this store was already overloaded. Clearing the cache is needed periodically to clean all the temporary data stored on your computer.

Here's what you can do:

• Perform the WSReset command to clear the store app’s cache and reset it to a clean state
  (This also applies to built-in apps of Windows 10). To do so, follow the steps below:

1. Press Windows + R to open the
Run window.

2. Type in WSReset.exe, then click
OK.

3. Wait for the command to finish.

• Visit this link: Fix problems with apps from Microsoft Store
  to perform diagnostics for Microsoft Store and its app by running the troubleshooter.

• Make sure that you disable all your anti-viruses and firewall temporarily. Have your
  Microsoft account log in to authorize your computer to accept apps from our store. It includes removing and reinstalling the app.
  Then, enable Windows Defender only later on.

Once done with the troubleshooting steps above, you can start downloading
Spotify again from the Microsoft Store here: Spotify Music.

If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.