Windows 10: Spotlight troubleshooting

A Windows 10 Pro PC in workgroup is used by more people, each one with his/her local account.
Spotlight stopped working for all the users.
Some users still see background logon images change but cannot get information about new images neither provide feedback.
Other users see the old traditional logon image of the very old Windows 10 versions the blue mountain lake.
How can I troubleshoot and reset spotlight for all the users?
Another Windows 10 PC un the same room works fine.
marius

:)

 

Spotlight

Hi,

Windows spotlight is an option for the lock screen background that displays different background images and occasionally offers suggestions on the lock screen. For us to better isolate your concern, we'd like to gather more information:

• Is there a way for you to provide us a screenshot?
• Have you made any recent changes before this issue occur?
• Are you able to use spotlight before?

Meanwhile, we suggest that you follow these steps to modify Lock screen background to spotlight:

• Open Settings.
• Click Personalization and select Lock screen.
• Under Background, choose Windows spotlight.

Keep us posted if you need additional help.

 

Windows Spotlight on the lock screen

Hi,

There are multiple causes on why you're encountering this issue. To further troubleshoot the issue, we suggest that you disable and re-enable Spotlight. Simply follow the steps below:

• Right-click on the desktop and open Personalize.
• Open Lock Screen tab.
• Under Background, switch from Windows Spotlight to a Picture or the Slideshow.
• Click OK and close the Window.
• Now Log off and log in.
• Navigate to Lock screen and enable Windows Spotlight again.

Let us know how it works.

 

Windows 10 infinite restart black screen


The tutorials provided are just a list of troubleshooting steps. Use only the steps which apply to you.

Since none of the troubleshooting steps here worked, I'd suggest you do a Clean install.

John