Windows 10: SPP 16384 and 16394 are poping up in registry with this device was not reconised after I...

Hi. For some time I have been struggling with my laptop spectre x360 and win 11 constantly giving me error about device recognition. This happens when I plug usb dongle into usb c plug on both of them the same issue occurs. The only solution is to rotate the usb plug upside down and the issue is resolved. This happenes with every usb c dock after a week of use. One side works and the other shows error messages and hdmi port doesn't work. In the registry Security SPP 16384 and 16394 appear every 30 seconds. first message is 16384 and 30s after that the 16394. Even after reseting pc to facto

:)

 

Event ID 16394 and 16384 getting spammed repeatedly in Event Viewer causing micro freezes.

Hi, Youpull

Welcome to Microsoft Community.

I'm sorry I'm late. I failed to describe this clearly in the previous scenario, for which I apologise.

Event Viewer needs to combine processes in Task Manager to see which programs are using Event ID 16384 and ID 16394. Specifically you can see if there are any anomalies in these programs by right clicking on the taskbar>Task Manager>Processes>View Programs with PIDs 16384 and 16394.

Sincerely

Nicholas | Microsoft Community Support Specialist

 

Information 13/03/2018 08:19:22 Security-SPP 16384 None and 16385

• 1 What task are you trying to perform that you’ve encountered this issue?
• 2 What troubleshooting steps have you done so far?
• 3 Did you make any changes to the computer prior to this issue?

1 Run Windows

13-Mar-2018 23:23 running BBC iplayer

2 Win Pro was "clean installed" 01-Mar-2018

3 Now running 1709 16299.309 as of 13-mar-2018 22:00

Win 10 home & pro

1709

16299.309 after updates from 16299.248

# # #

# # #

#

Information 13/03/2018 21:57:59 Security-SPP 902 None

#

The Software Protection service has started.

10.0.16299.248

#

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

<Provider Name="Microsoft-Windows-Security-SPP" Guid="{E23B33B0-C8C9-472C-A5F9-F2BDFEA0F156}" EventSourceName="Software Protection Platform Service" />

<EventID Qualifiers="16384">902</EventID>

<Version>0</Version>

<Level>0</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2018-03-13T21:57:59.304124200Z" />

<EventRecordID>4626</EventRecordID>

<Correlation />

<Execution ProcessID="0" ThreadID="0" />

<Channel>Application</Channel>

<Computer>xxxxx</Computer>

<Security />

</System>

- <EventData>

<Data>10.0.16299.248</Data>

</EventData>

</Event>

#

- <EventData>

<Data>10.0.16299.248</Data>

This is showing the wrong version number it should be 10.0.16299.309 should it not?

#

Win 10 Home

16299.309

Information 13/03/2018 21:58:29 Security-SPP 16384 None

Successfully scheduled Software Protection service for re-start at 2118-02-17T21:58:29Z. Reason: RulesEngine.

Information 13/03/2018 21:58:29 Security-SPP 903 None

The Software Protection service has stopped.

no sign of restart at 22:27:00

#

Win 10 Pro

13-mar-2018 21:59:56 16384 Security SPP

... software Protection service for restart 2118-02017T21:59:56Z -- 100 years time

13-mar-2018 22:04:44 916 ESENT

22:21:00 Software Protection still stopped ...

#

16384 happens during re-starts followed by 903 Win 10 Pro

#