Windows 10: Spurious user on log-in page

A colleague who is nearly computer illiterate, tried to create another local user on his home PC (I do not understand why he did this as he did not want to have another user, only himself on a local account). He is the administrator for the PC but will not use a Microsoft account. Having clearly failed in his mission, he now faces the situation where a spurious user named "customer" appears on his log-in page. In order to get to his account he has to enter his user name and password. But every time the PC restarts it defaults to the "Customer" account.
I have searched in vain for the Customer user name but it appears nowhere.
Can't see it in the registry, in the manage user accounts or on the start menu top left.
Can anyone advise me how to find and delete this spurious account?

:)

 

I can't log in to microsoft solitaire collection.

when I try to log in I get "the background task activation is spurious'..how can I get to the point of playing microsoft solitarie collections?

 

Log-On Page - Non-Valid Users

Hello Ghosh,1

Many thanks your message.

I tried viewing the Advanced User Accounts Control Panel as you suggest - The Advanced User Accounts Control Panel shows just the Administrator account and my user account.

Since my original post in this string I have discovered that the two non-valid users are, actually, duplicate log-on for the Administrator account and my User account; I.E. each of the duplicates shows username 'Password'; but, will validate the respective
password for each of Administrator and User accounts.

I did look in the Registry; but, cannot see any duplicate accounts nor non-valid users..?

I.E.: HKEY_USERS;

and

HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\PROFILELIST

Both Registry locations show the same SIDs:

S-1-5-18

S-1-5-19

S-1-5-20

S-1-5-21 (Administrator)

S-1-5-21 (User)

(Although, HKEY_USERS also shows the .DEFAULT account).

I assume the S-1-5-18 to S-1-5-20 will be System, Default and another built-in account..?

I am wondering which Registry location holds the Log-On screen user list..?

C

 

See if this will help you Delete User Profile in Windows 10 Windows 10 User Accounts Tutorials

 

Thanks for the reply. Sadly, as I cannot see the user name "Customer" in the user profile, ergo I cant delete it. The only account that appears is his administrator account (in his name).
If I delete this master account that would make life a little difficult?
Should I create a new administrator account and delete his account - will that help?

 

Look in C:\Users\ for the Customer account.
Not under his user account name. It should have it's own profile separate from his.

 

Hello Mairibhan, and welcome to Ten Forums. *Smile

In addition, if he had ever set netplwiz to automatically sign in to that account at startup, this may be why he's seeing this ghost "Customer" account only at startup.

Checking the the Users must enter a user name and password to use this computer box in netplwiz, and clicking in OK should fix this if this is the case.

Sign in User Account Automatically at Windows 10 Startup Windows 10 User Accounts Tutorials

 

Thank you to "essenbe" and "Brink" for your helpful replies. I located the user on the C: drive and yes he did use netplwiz so that is fixed also.

 

Glad we could help. *Smile