Windows 10: SSD and HDD both not responding

Discus and support SSD and HDD both not responding in Windows 10 Software and Apps to solve the problem; I have one ssd and one hdd in my laptop. The hdd was given with the laptop and the ssd I have installed myself. Suddenly from today evening, both the... Discussion in 'Windows 10 Software and Apps' started by Samyabrata Bose, Jul 24, 2023.

  1. SSD and HDD both not responding


    I have one ssd and one hdd in my laptop. The hdd was given with the laptop and the ssd I have installed myself. Suddenly from today evening, both the Drive C SSD & Drive D HDD not responding, though they are showing in the file explorer. How to resolve my problem?

    :)
     
    Samyabrata Bose, Jul 24, 2023
    #1

  2. External SSD recognized as HDD in Windows 10

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand your query related to External SSD showing as HDD when connected to the PC using USB 3.0 port. For further clarity on the issue, please respond to the questions below.



    1. Have you tried connecting the SSD to any other PC?
    2. Are you using any converter to connect the SSD through USB 3.0 port?
    3. Are you using a RAID configuration?


    I have researched on your query and found that the SSD that you are using is an internal SSD drive, in this case I would suggest you to try updating the Intel Rapid Storage drivers from the

    intel website
    and see if that helps.



    In addition, this issue can occur if the SSD is connected to a SATA controller that is identified as RAID (SCSI). I would suggest you to try connecting the SSD to a SATA port that uses AHCI controller such as Intel SATA controller/chipset.



    Please get back to us with the detailed information to assist you further.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jul 24, 2023
    #2
  3. OS on new SSD, keep existing data on HDD and use as external drive

    Hi,

    use steps you suggested, there should be no problem.

    Just replace HDD with SSD first then run installation. Do not forget to remove Windows files from HDD after the end of a process.
     
    Igor Leyko, Jul 24, 2023
    #3
  4. SSD and HDD both not responding

    Upgraded Windows Transfer from HDD to SSD

    Hi

    My windows was upgraded from 8 to 10 on my laptop few years back. I was trying to get the HDD replaced with SSD. During the copy process, the technician said windows cannot be moved to SSD as it is an upgraded version from 8 to 10.

    Kindly guide if there is a possibility to copy the windows to SSD ? If so, please suggest the steps.
     
    NipunSingla, Jul 24, 2023
    #4
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SSD and HDD both not responding

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