Windows 10: SSD detected by BIOS but not by Windows 10 installation

Hi! I am building a new pc and ran into an issue with the SSD. I put in a Crucial p5 plus 1TB M.2.SSD, a Gigabyte B650 AORUS Elite AX and a AMD ryzen 5 7600x. When I go into the BIOS it detects the SSD and it also passes all the self tests. However when I try to install Windows 10 using an USB, it does not detect my SSD and I can't install the windows on the pc. Any advice would help!

:)

 

Installing SSD not detected by BIOS

Sequence of installing new SSD.

1. Disconnected the HDD with Windows.
2. Fitted Syba 4 Sata PCI-E card
3. Fitted Samsung 500GB 860 SSD connected to Syba 4 Sata PCI-E card
4. Installed Windows 10 Home in Samsung 500GB 860 SSD

​Windows installed fine in the SSD. Entered the BIOS to set the SSD as 1st Boot priority but the BIOS has not detected it. The only boot devices shown in the BIOS are the CD/DVD Rom and the Replaceable Device. *Mad
Device Manager shows the SSD connected.
I connected the the HDD which still has Windows installed but I get the message to "Reboot and Select Boot Media" even though the SSD is still connected. *Eek
Any help would be most appreciated.

Just noticed while safe removing USB memory stick that the SSD shows as a removable drive C\:!!!! *Eek

 

SSD is not detected in BIOS

Hi Joey,

Thank you for writing to Microsoft Community Forums.

We understand how difficult it could be. However, could you please let us know was there any major change on your system prior to which you weren’t facing this issue?

Meanwhile, we would suggest you to follow the methods mentioned below and check if it resolves the issue.

Method 1: Change BIOS settings.

1. As you have mentioned, you are able to boot the system in safe boot, restart the system and enter
   BIOS setup.
   
2. Expand System Configuration and click on
   SATA Operation.
   
3. Change the SATA Operation mode to AHCI from either IDE or RAID.
   
4. Save changes or Apply
   and ExitSetup.
   
5. Reboot once more and Windows will automatically start the AHCI drivers.
   
   BIOS Disclaimer: Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer
   from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
   

After following the steps above, if the SSD is being detected. Please follow
Method 2.

Method 2: Rebuild BCD from command prompt (This method needs bootable media).

If the bootable media is not created, you can refer this link to

Create Windows 10 installation media, please refer this section on 'Using the tool to create installation media (USB flash drive, DVD, or ISO file) to install Windows 10 on a different PC' for the steps to create installation
media.

1. Insert the bootable media for Windows 10, and restart your PC.
   
2. Press on any key to proceed.
   
3. Select a language and click on
   Next.
   
4. Click on Repair your computer option.
   
5. Click the operating system that you want to repair and then click
   Next.
   
6. On the Choose an option screen, select
   Troubleshoot > Advanced options > Command Prompt.
   
7. Type BOOTREC /FIXMBR, and then press
   ENTER.
   
8. Type BOOTREC /FIXBOOT, and then press
   ENTER.
   
9. Type BOOTREC /SCANOS, and then press
   ENTER.
   
10. Type BOOTREC /REBUILDBCD, and then press
    ENTER.
    
11. Restart your PC.
    

Regards.

 

Windows cannot be installed to this disk. This computer's hardware may not support booting to this disk. Ensure the disk's controller is enabled in the computer's bios menu.

Hi Matthew,

There are several possible reasons as to why your computer is not detecting an SSD drive. This could be caused by incorrect BIOS settings or device drivers that need to be updated. Since you already tried the suggestion of Andre Da Costa and this allowed
your computer to detect the SSD already, we would like to further clarify your concern by asking the questions below:

• If you were already able to install Windows on the SSD, have you already attempted to change the boot order in the BIOS menu?
• Which version of Windows did you install on the SSD?
• What other troubleshooting steps have you attempted?

We look forward to your response to our queries.