Windows 10: SSD Disappeared

Thought i'd set up some history first.When i bought my 870 QVO SSD i tried plugging it into my machine as per normal and register it just like the others. Easy right?Well it didn't show up..Well to be more specific it didnt show up CORRECTLY.It kept displaying as some LCD Holtek USB Device thing.. I thought it was a counterfeit. I go back to the store. They can initialize it no problems. So i thought..Hey might be on my end.Said something about initializing the SSD, Treated me as though i was an absolute F--- Idiot.Went home and it still did the same thing. I dont know what i did. I kept forc

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Disappearing SSD Syndrome

Thank you for the information. I have built a new system, and am struggling with a disappearing SSD.

Q: Do you have any suggestions for dealing with a disappearing SSD that is an M.2 device. That is, it doesn't have separate SATA data and power connection-- just the motherboard slot. I have a Plextor M6e SSD plugged in to the M.2 slot on an ASUS Z97 Deluxe 3.1 MB.

Thank you for any comments.

Regards,

DG

 

Disappearing SSD & failing Windows Updates

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. However, to help you with the appropriate troubleshooting steps, please reply with the following details:

• What is the make and model of your computer?
  
• Which build version of Windows is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

Method 1: Updating Storage drivers



It could be an issue with the drivers that is why the SSD is not getting detected after a restart. We can try updating the drivers and see if that helps. Please follow the steps mentioned below to update the drivers:

1. Press Windows key + X, to open Context menu.
   
2. Click on Device Manager.
   
3. Expand Disk drives.
   
4. Right click on the driver and select Update driver.
   
5. If prompted for restart, please restart the PC.
   

You can also go ahead and check for Storage drivers from the computer manufacturer’s website. If there are storage drivers available, please download and install them.



Method 2: Updating firmware for the SSD



This issue could occur if the latest firmware for the SSD is not installed. You can download latest firmware from the SSD manufacturer website and install it.



For update issue, I would suggest you to please refer the troubleshooting steps in the article

Fix Windows Update errors and see if that helps in resolving the issue.



Note: The above article has the steps to perform a clean install of Windows.
You may take a backup of the data before performing a clean installation.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

Disappearing SSD Syndrome

I have the original Asus Z97 Deluxe board, and I'm also running a Plextor M6e in the M.2 slot. I also had problems with that drive, which was having weird latency issues when it had the original firmware, 1.03 I think. Then I updated the firmware to 1.04 and it had booting problems, which is when I took Windows off and started using the M.2 drive to install games only, booting Windows from a Samsung 850 Pro. Finally Plextor released firmware 1.05, which I suppose fixed the booting problem, but I never trusted it enough after that to use it as my boot drive. Besides, the 850 Pro had better random 4k performance and felt snappier. The M6e 256 is still my game drive, and loads them all very quickly. It's also still on firmware 1.05, although Plextor has released 1.06 and 1.07 since then (I don't trust their firmware updates - leaving it alone while it works fine). So I don't know if the new ones have problems, 1.05 works great though, hasn't disappeared again...yet!