Windows 10: SSD disconnecting when launching game from it

Discus and support SSD disconnecting when launching game from it in Windows 10 Gaming to solve the problem; I have a few games installed on this nvme SSD and for some reason, when I launch a game on the SSD or after the computer has been left one more a... Discussion in 'Windows 10 Gaming' started by ryandorj, May 1, 2022.

  1. ryandorj Win User

    SSD disconnecting when launching game from it


    I have a few games installed on this nvme SSD and for some reason, when I launch a game on the SSD or after the computer has been left one more a while, it disconnects from my PC and doesn't return until I restart my computer.Event viewer gives me this initial error:Reset to device, \Device\RaidPort1, was issued.Then,The driver detected a controller error on \Device\RaidPort1.And then spams,An error was detected on device \Device\Harddisk2\DR2 during a paging operation.My SSD is not in raid at all and it seems to work fine on a fresh windows 10 installation or some reason, so I don't think its

    :)
     
    ryandorj, May 1, 2022
    #1

  2. Launching games

    Hi Wesley,

    Windows 10 is gamer-friendly by design. If an issue like being unable to launch a game happens, it can be caused by outdated display driver or other factors that cause conflict when launching the app. For us to better assist you, we'd like to ask for additional
    information. Please answer the following:

    • What build and version of Windows 10 are you using?
    • Are you getting an error message when launching the game?
    • Have you made any changes to the settings or installed updates prior to this issue?
    • What troubleshooting steps have you tried so far?
    • What specific games are you having issues with?

    We will wait for your response.
     
    Jennifer Cha, May 1, 2022
    #2
  3. Games won't launch and run in background.

    Hi,

    Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

    Please do let us know with the following information for better assistance:

    • What exactly do you mean by games does not run in the background?
    • Which are the games you are trying to launch?
    • Were you able to see any error code/ error notification while trying to launch the game?
    • Have you tried any troubleshooting steps?

    I would like to inform that the Microsoft Visual C++ Redistributable x86,
    usually occupy 1 GB of the storage space.

    I suggest you to run disk cleanup to free the memory: Free up drive space in Windows 10
    and check.

    Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to assist you further.
     
    Deepika Gowda, May 1, 2022
    #3
  4. Saus76 Win User

    SSD disconnecting when launching game from it

    Installing games with Windows Game Pass Missing SSD?

    Ive just got the gamepass for windows and am trying to install games onto the SSD drive I use for games. The problem is my Games SSD isnt listed, my other 2 SSDs and a WD Black hard drive are in the list though.

    The ssd works and is listed in disk management, but if I got into the windows settings and storage it isnt listed there either.

    Can anyone tell em why this is or whats going on please?
     
    Saus76, May 1, 2022
    #4
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SSD disconnecting when launching game from it

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