Windows 10: SSD Driver

I have a Samsung 970 EVO Plus and it's running Windows 10 on a Microsoft driver. Should I update to Samsung's driver?

:)

 

SSD samsung evo and amd drivers

Hi,

Thank you for writing to Microsoft Community Forums.

The issue could be because of the AMD drivers installed on the computer.

Since the Samsung SSD is working fine with the Microsoft AHCI driver, I suggest you to update the AMD driver and check if that helps. To update the AMD drivers follow the steps from the article

Update drivers in Windows 10.

If updating the drivers didn’t help, I suggest you to roll back the driver to previous build and check if that helps. To roll back the driver to previous build follow the steps mentioned below:

1. Press and hold the Windows + X key on the keyboard.
   
2. Select Device manager.
   
3. In Device manager, expand IDE ATA/ATAPI controllers.
   
4. Right click on AMD SATA Controller and select
   Properties.
   
5. Navigate to the Driver tab and click on Roll Back Driver.
   
6. Restart the computer.
   

Hope it helps.

Nikhar Khare

Microsoft Community - Moderator

 

Windows 10 SSD Boot and Sleep faliure

Windows cannot stop the BIOS recognising the SSD. If at any time you can go into the BIOS and the SSD is not listed then you have an (intermittent) hardware fault. It does not matter what the precursor steps are if the hardware was OK it must be listed

Step 6 is categorical, you have a hardware fault. BIOS device recognition is always before drivers load so they cannot affect the process

 

Disappearing SSD & failing Windows Updates

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. However, to help you with the appropriate troubleshooting steps, please reply with the following details:

• What is the make and model of your computer?
  
• Which build version of Windows is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

Method 1: Updating Storage drivers



It could be an issue with the drivers that is why the SSD is not getting detected after a restart. We can try updating the drivers and see if that helps. Please follow the steps mentioned below to update the drivers:

1. Press Windows key + X, to open Context menu.
   
2. Click on Device Manager.
   
3. Expand Disk drives.
   
4. Right click on the driver and select Update driver.
   
5. If prompted for restart, please restart the PC.
   

You can also go ahead and check for Storage drivers from the computer manufacturer’s website. If there are storage drivers available, please download and install them.



Method 2: Updating firmware for the SSD



This issue could occur if the latest firmware for the SSD is not installed. You can download latest firmware from the SSD manufacturer website and install it.



For update issue, I would suggest you to please refer the troubleshooting steps in the article

Fix Windows Update errors and see if that helps in resolving the issue.



Note: The above article has the steps to perform a clean install of Windows.
You may take a backup of the data before performing a clean installation.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator