Windows 10: SSD Storage Issue Fix?

My SSD is claiming that it is 100% full - with 0 bytes remaining. It is claiming that my apps and features are taking up over 100GB when in reality I have deleted almost everything. In reality it is only 10-20 GB max. I am very confused as to why it is lying to me. I am unable to upload anything new to my computer. I can no longer clear much more and there is still no space. Please let me know if there is a solution.

:)

 

Disappearing SSD & failing Windows Updates

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. However, to help you with the appropriate troubleshooting steps, please reply with the following details:

• What is the make and model of your computer?
  
• Which build version of Windows is installed on the computer? To check type:
  winver in the search bar on the Taskbar and hit Enter.
  

Method 1: Updating Storage drivers



It could be an issue with the drivers that is why the SSD is not getting detected after a restart. We can try updating the drivers and see if that helps. Please follow the steps mentioned below to update the drivers:

1. Press Windows key + X, to open Context menu.
   
2. Click on Device Manager.
   
3. Expand Disk drives.
   
4. Right click on the driver and select Update driver.
   
5. If prompted for restart, please restart the PC.
   

You can also go ahead and check for Storage drivers from the computer manufacturer’s website. If there are storage drivers available, please download and install them.



Method 2: Updating firmware for the SSD



This issue could occur if the latest firmware for the SSD is not installed. You can download latest firmware from the SSD manufacturer website and install it.



For update issue, I would suggest you to please refer the troubleshooting steps in the article

Fix Windows Update errors and see if that helps in resolving the issue.



Note: The above article has the steps to perform a clean install of Windows.
You may take a backup of the data before performing a clean installation.



Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

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