Windows 10: Start and cortana not working after factory resets

Discus and support Start and cortana not working after factory resets in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a Smartab with Windows 10. At first I was having problems with the microphone and Cortana not being able to hear me. So I reset the entire... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by chefstephie, Jul 22, 2018.

  1. Start and cortana not working after factory resets


    I have a Smartab with Windows 10. At first I was having problems with the microphone and Cortana not being able to hear me. So I reset the entire thing. Now when I try to push on the start I just get the loading blue ring and nothing after that. When I try to type in cortana, nothing happens. I can't get into settings or control panel at all. I've tried every scan I could do in powershell, and ran every command I could, It says it fine, and it's still not working.

    :)
     
    chefstephie, Jul 22, 2018
    #1
  2. swat354 Win User

    Windows 10 infinite restart black screen


    Thank you john for all of your help i decided to get the usb my computer came with and factory reset it i didnt have anything that personal or valueable so its ok thanks for the help though i appreciate it
     
    swat354, Jul 22, 2018
    #2
  3. Cortana not working

    Hi,

    Just to ensure that the settings are configured correctly, please try the steps below.

    This issue may occur if location settings are not turned on for Cortana.

    To turn on location settings for Cortana, I suggest you to try these steps and check if it helps.




    • Click on Start Button and type Location in the search.

    • Open Location Privacy Settings.

    • Under the option "choose apps that can use your location" check if Cortana is turned on.

    • If not turn on and check if it helps.


    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Joy Kemprai, Jul 22, 2018
    #3
  4. Start and cortana not working after factory resets

    Cortana not working (surface 3)

    Hi Tom,

    You may experience Cortana issues due to damaged operating system files or corrupted user profiles. To resolve such concern, we'd like to ask the following questions:

    • When are you exactly having issues with Cortana? What task are you performing?
    • Are you getting any error messages?
    • Were there any changes made on your computer settings prior to this issue?

    Meanwhile, we suggest that you perform the series of steps in this
    article
    which lists all troubleshooting steps for Cortana issues.

    Let us know if the steps on the link addressed your concern.
     
    Angela Pun, Jul 22, 2018
    #4
Thema:

Start and cortana not working after factory resets

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