Windows 10: Start Menu and Cortana Not Opening - Windows 10

Discus and support Start Menu and Cortana Not Opening - Windows 10 in Windows 10 Support to solve the problem; My start menu will not work in Windows 10. Cortana/Search also doesn't work. When I click it, it does nothing. If I right click on my search bar, I... Discussion in 'Windows 10 Support' started by rondo341, Aug 15, 2015.

  1. rondo341 Win User

    Start Menu and Cortana Not Opening - Windows 10


    My start menu will not work in Windows 10.
    • Cortana/Search also doesn't work. When I click it, it does nothing.
    • If I right click on my search bar, I see a bunch of options like "Disk Management" and "Control Panel." These are clickable, except for "Search," which does nothing when I click on it.
    • My taskbar works, sort of. I can click on my pins (Google Chrome, etc), but if I right click them, no options come up.
    • Clicking on my volume, calendar, clock or all of those options does not work, either. If I right click them, each of their options pop up.

    Anybody have any idea on how to fix this?


    Thanks. *Biggrin

    :)
     
    rondo341, Aug 15, 2015
    #1
  2. Gerry C J Cornell, Aug 15, 2015
    #2
  3. Gerry C J Cornell, Aug 15, 2015
    #3
  4. Start Menu and Cortana Not Opening - Windows 10

    IME, Start Menu/Taskbar not working is caused by user profile corruption. I suggest creating a new user, sign in, and see if the Start Menu is working for the new users. This will confirm whether your original profile is corrupted.
     
    claytoncarney, Aug 15, 2015
    #4
  5. rondo341 Win User
    I also cannot create a new profile or sign in with my Microsoft account instead. These options do absolutely nothing when pressed. The blue loading circle comes up, but nothing ever opens...
     
    rondo341, Aug 16, 2015
    #5
  6. Actually I never use MS accounts. I was referring to a local user account. From an Administrator Command Prompt you execute a command like 'net users username password /add' (password is optional). Then you can sign in and see if the Start Menu works.
     
    claytoncarney, Aug 16, 2015
    #6
  7. rondo341 Win User
    Okay, I created a new account. However, when I tried to login, I got a blue screen with this message:

    "The User Profile Service failed the sign-in. User profile cannot be loaded."

    So I can't even login to see if it would work on another account.
     
    rondo341, Aug 16, 2015
    #7
  8. Start Menu and Cortana Not Opening - Windows 10

    OK, Plan B. If you can still access an Administrator Command Prompt, try a couple hail marys:
    • Execute 'sfc /scannow'. This will check for system file corruption.
    • Execute 'dism /online /cleanup-image /restorehealth'. This will attempt to repair image corruption.
     
    claytoncarney, Apr 4, 2018
    #8
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Start Menu and Cortana Not Opening - Windows 10

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