Windows 10: Start menu and Cortana not working

Hi, I uninstalled a quality update of windows 11 because my computer has been freezing several times and after I uninstalled, my computer went well for only a few minutes before it freezed again. My cursor was the only thing that can move while my PC frozed. It showed me a error screen sayingI ran into a problem and they will try to restart it and when it restarted it sent me to the bios. I have experience this several times so I knew the only thing I can do is unplug the cable and I did and sent me to the home screen but when I pressed the start menu to find settings, it showed a critical e

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Start menu and Cortana not working

Hi Philip,

I suggest you to try the troubleshooting steps suggested in the help article below and check if it helps.

Troubleshoot problems opening the Start menu or Cortana

Let us know the result, we will be glad to help if you need further assistance.

 

Start menu and Cortana not working

I have tried all the steps shown and still no start menu or Cortana. Some of the instructions seem to be windows 7 or 8 based so it was difficult to follow in the different structure of Windows 10.

Are there any other solutions you can suggest. I've checked several other sites, with similar solutions and nothing is working.

 

Start menu and taskbar not working.

Hi Deva,

Thank you for updating.

I suggest you to refer the link below and follow the troubleshooting steps suggested.

Troubleshoot problems opening the Start menu or Cortana.

Fix problems with the Start menu - Microsoft Support

Hope the Start menu works after performing the steps suggested. Thank you.