Windows 10: Start menu icons missing from programs after inplace upgrade to W10

I've been encoutnering this issue and nothing I have found on ten forums or elsewhere has worked. We're working on SCCM to push and deploy Windows 10 Enterprise 1809/1903 to our workstations. I have been running tests with the in place upgrades. One bug I have encountered is after the upgrade, no icons will display for any non Windows Univseral Platform Application in the start menu. The same result if they are pinned as a live tile.

For example, After installing Acrobat Reader DC, the shortcut shows up blank in the start menu but in Windows explorer it's fine. I've tried deleting and rebuilding icon caches from the threads I've seen and none have worked and kinda stumped. I've done the in place upgrade tests on Elitebook 840 G3s and trying to get my hands on some other system models and see if it's the same across the board to see whether it's something with SCCM, our Windows 10 image, or something that is easily fixable.





:)

 

missing icons in start menu

Hi Wickiwizard,

It is possible that the icon of your apps in Start menu is missing due to a corrupted system files. To provide you the accurate resolution, kindly answer the following questions:

• Have you made any recent changes prior to this issue?
• Does this happen only with icons in Start menu?
• What troubleshooting steps you've done so far?

Meanwhile, we suggest that you perform the steps in this
article on how to troubleshoot problems with Start menu or Cortana.

If the issue still persists, we recommend that you follow the suggestion shared by
Meliton Dec on this thread.
The given troubleshooting steps will help repair or reset not only missing apps but also lost icon.

Keep us posted if you need additional help.

 

Files missing from "Start Menu" "All Programs"

RE: WINDOWS 7 ULTIMATE 32bit, Files missing from "Start Menu" "All Programs" list.

I have several "start menu" programs missing in my "all programs" list. One of the missing entries is the "accessories" folder and all related files.

As far as I can tell all of the missing files are on the system and they can be found by using the "start menu search" facility. This problem is occurring with other users but I can not find a solution which works to get things back the way they were after installing the OS.

I am seeing the missing apps and other items at this location in iexplore.exe %allusersprofile%\Start Menu\Programs .

Everything I have tried to get these items back into my "start menu" "all programs" list has been met with failure except creating a shortcut. A shortcut is not the real fix as it leaves two entries in the folder.

When I right click on the highlighted "all Programs" box, in the start menu, a small options list pops up, if "open all users" is selected a new window pops up. Inside that window I can click on the programs folder where I can see the missing entries that should appear on my "all programs" list plus those which I presently see on my "all programs" list together in a single directory listing.

How can I get the above directory list of programs back into the "start menu" "all programs" area so I do not have to go through this extra window and select the programs folder to locate what I wish to run?

I also noticed my accessories folder has a lock on it while I am in the primary user administrator account. If you know how to get rid of the lock it would be helpful however I can find that information when I get a chance to look up the answer?

I noticed some hidden (first tier) folders on the C: drive which I made visible while leaving protection on the OS folders. I can now see these folders in an iexplore.exe directory listing. This did not fix the problem in the "all programs" file selection list and I do not remember if this folder was hidden when the OS was installed.

When I opened up the system to allow a login directly into the Administrator account everything shows up the same as it did when the OS installed along with all other programs installed afterward.

After some progress I am still here *Bang Head :banghead: and slowly getting closer to an answer. Can anyone help me get there a little faster?

 

Some icons missing in W7

Why are some of my icons missing? Not just the shortcuts of those pinned in the start menu, the programs themselves lost their icons. Yet other times they re-appear.

Spoiler