Windows 10: Start Menu opening issue along with corrupt files after SFC scan

As the title says, the start menu wasn't opening so I ran SFC /scannow that found corrupt files but was unable to fix some of them. I then ran RestoreHealth but I got a message saying, "Source file cannot be found". I restart, Start Menu works again but still have corrupt files after an SFC scan. I recently did a clean install of Windows 10 after some non-related issues. CBS log is attached. I'm having trouble determining the problem from the log file. Any help is appreciated.

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"Hey Cortana" stopped working with bluetooth?

Let us try doing the System File Checker (SFC) scan to further isolate the issue. System File Checker is a utility for Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. To do it, please follow these steps:

1. Open the Command Prompt from the start menu as the Administrator.

2. Type in sfc /scannow (please note the space after sfc)

3. Windows will scan your system files and repair corrupted ones, if any.

4. Reboot your PC.

We're here for your feedback.

Regards.

 

Apps Store Stopped functioning

Hi Robert,

We appreciate your interest in trying to resolve the issue.

As you are also facing issues with Start menu, I suggest you to refer to the Microsoft Help article, try the troubleshooting steps and check if it helps.

Troubleshoot problems opening the Start menu or Cortana

Also, I suggest you to run a SFC scan and check if it helps.

System File Checkeris a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.

Follow the below steps:

• 
  Right click on the Start button, click on
  Command Prompt (Admin).
  
• 
  Type “sfc /scannow” without the quotes and hit
  Enter.
  
• 
  After the scan, restart the computer and check for the issue.
  

Note: If you are not able to repair some files after performing SFC scan, I suggest you to refer to the point 3 “Windows Resource Protection found corrupt files but was unable to
fix some of them. Details are included in the CBS.Log %WinDir%\Logs\CBS\CBS.log”. Under the section “Run the System File Checker tool (SFC.exe)” to repair the corrupted files after performing SFC scan.

Refer: Use the System File Checker tool to repair missing or corrupted system files

Hope it helps. Get back to us with an updated status of this issue for further assistance.

Thank you.

 

Hi Pivlit2,

I had a quick look at your logfile and the error that SFC found is a known problem and not one you need to worry about. It is pointing out that the opencl.dll file has changed which is usually due to the graphics (often nVidia).

There is a thread here that you could read: https://www.tenforums.com/general-dis...c-scannow.html

 

Download the Windows 10 ISO file from Tech Bench
http://www.microsoft.com/en-us/softw...load/techbench

Right click at the ISO file > click Mount.
Then open elevated command prompt > copy & paste this command line .....................
Dism /Online /Cleanup-Image /RestoreHealth /Source:wim:H:\sources\install.wim:1 /limitaccess

> Enter.

Please note : H is meant as the drive the iso is mounted. If your dive is not H, change it to match your drive letter.

See if dism ...... Restorehealth will successfully complete the process.

 

Thanks for the response. Is the Start Menu issue of not opening a known problem as well?