Windows 10: Start menu unresponsive and Outlook + Teams disconnected

Hoping someone can help here as we've been trying to find a permanent solution for 2 weeks.We've had calls from our clients across 3 client bases so it's not software specific whereby from the user’s perspective the start menu is just not working you can right click, not left click. We can see the crashes in the event log for the StartMenuExperienceHost.exe as well as SearchApp.exeTheir Outlook and Teams are also disconnected. You attempt to sign back into Outlook and the password prompt doesn't appear at all.Creating a new profile seems to fix the start menu problem but not the Outlook an

:)

 

Outlook in start menu

I can not find "Outlook" in my start menu. Should it not be listed?

Thanks

 

New Teams

Hi,

With regard to your concern, you can add a new team on Cortana by following the steps below:

• Click Cortana or the circle icon.
• Click the Notebook icon, scroll down and click Sports.
• Click Add a team and start typing the name of a team.
• Select the results.

Note: If the the team does not show up in the list you cannot add it to the Notebook. We suggest that you send a feedback using Windows Feedback hub so we can take note of this feature for future updates.

Your reply is most important for us to ensure we assist you accordingly.

 

Windows 10 Start menu is empty

Hi. Steps 1 and 2 didn't do much but step 3 has restored what looks like the list of original Microsoft apps but no sign of any of the many apps I have installed. And there are no tiles in the start menu. Any suggestions please?