Windows 10: Start page doesn't work in Windows 11

Hi - I have had my new laptop/windows 11 for a few days and suddenly my Start page has disappeared to black; I can do nothing. I noticed that a previous answer you provided a client mentioned copying, pasting a RUN option. I did this, got the beep and flash that was told would happen, but then, no, back to blank START page.I am not very good with software, so can't do anything too complicated. Can you advise what I should do?Pam

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks for your answer, ken!

I deleted all my data. I had have it backed up.

I did a clean installation using the windows media creation tool (usb option).

No, I didn`t. I thought a clean installation would solve the problem.

After posting my previous message, I did it.





After chkdsk, I close cmd and tried to boot and the laptop just turned it off. This morning I`ve restarted it and automatically windows did a repair. Windows has booted and it seems that the repair tool has removed chrome and acrobat pdf reader (the only two programs I had installed after reinstalling windows).

Now Windows is installing updates and restarting my lapop, I`m kind of frightened. I don`t want it to happen again. Anyhow, I want to know what has brought the issue

I`ve been looking for information about the error code at the end of the picture and I didn`t get anywhere.

 

Scanner doesn´t work anymore after last Windows 10 update

As many people on the internet already are discussing, their scanner doesn´t work anymore after the last Windows update. But there seem to be no solution.

My Scanner starts making noises, as usual, and then i get error messages: "Communication with the scanner is not possible"
or this




Is there a workaround for that?