Windows 10: Start problem,unable to log in. I can if I use the onscreen keyboard, but it is more...

My desktop is not starting correctly. I found I was able to log in by using the onscreen keyboard, but any entry I make must be accomplished using the onscreen keyboard. I am able to connect to the internet. Thinking it may need a driver update, hope someone can help. Thanks,PB

:)

 

Keep onscreen keyboard from displaying at startup

Hi Helene,

I suggest to try the steps below and check if it helps.

• Press Ctrl + Alt + Delete key on the Keyboard.
• Click on More details.
• Go to Startup Tab.
• Right click on Onscreen Keyboard And select
  disable.

Please get back to us with the updated status of the issue.

Thank you.

 

Onscreen keyboard

Hello,

Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 family. I would be happy to assist you.

From the description provided, I understand that the Onscreen keyboard freeze/crashes to restsrt again by itself after upgrading to Windows 10.

To be able to help you better, kindly provided us few more details on the below questions.

1. Do you receive any error message when the on-screen keyboard crashes?

2. Do you observe the similar issue when logged into the computer using a different user Account?

This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
the below given steps:

• 
  Press Windows key + X, select
  Command prompt (Admin) to bring up elevated Command prompt.
  
• 
  In Command prompt type
  sfc/scannow and press enter.
  
• Restart the computer.

If no corrupted system files were found in the previous state, then I suggest you to try the following steps:

• 
  Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.
  
• 
  In command prompt, type the following commands and press Enter after each command:
  
  DISM.exe /Online /Cleanup-image /Scanhealth
  
  DISM.exe /Online /Cleanup-image /Restorehealth
  

• 
  Close the command prompt and restart the PC and check if it works.
  

Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

Thank You.

 

how to disable the onscreen keyboard. nothing is working

Hi,

We appreciate time and effort you spent to resolve issue by yourself.

To assist you better, answer the questions

• What are troubleshooting methods that you have tried?
• Are you facing any issue with onscreen keyboard?
• Did you make any changes prior to this issue?

I suggest you to try the below steps and check if it helps.

Turn off on screen keyboard

• Open Start menu, type
  Settings in search bar and click on Settings.
• Click on Ease of access and select
  Keyboard.
• Then, Turn off the on screen keyboard.

Hope the above information was helpful. If you need further assistance, we will be glad to assist you.