Windows 10: Startup Issue

Strange one this.......while sorting out another problem on my sisters laptop, I turned it off and then on again a few times......each time it came up with TWO options......1. Start W10 normally, or 2.Start Avast uninstall.......or words to that effect.......never seen that before......what's going on ?........Del.

P.s. I did run the Avast uninstaller a couple of weeks ago, but then uninstalled it.

:)

 

startup issue

Why when i startup my windowd10 showing maintenance folder

Pls fix my problem

***Post moved by the moderator to the appropriate forum category.***

 

startup issue

Hi,

This issue may have occurred due to corrupted Windows startup files. We suggest that you run startup repair, kindly check the methods below:

Method 1: Run Startup Repair using installation media.

• Start your computer from the installation media. Insert the DVD, or USB flash drive and restart your computer.
• A screen will prompt you to Press any key to boot from DVD, kindly do so.
• An Install Windows screen will come up. Click Repair your computer to start the
  Windows Recovery Environment.

Note: If you don't have an installation media, try the second method.

Method 2: Run Startup repair from a Hard Reboot.

• Press and hold the power button on your PC until it powers off.
• Press the power button on your PC to turn it on.
• Repeat steps 1 and 2 above until you see the Windows logo screen or
  Please wait during boot, you may have to use the
  power button to restart your computer three times.
• Click See advanced repair options.
• On the Choose an option screen, select Troubleshoot.
• On the Troubleshoot screen, click Advanced options.
• Click Startup Repair. If prompted, select the OS you want to perform a startup repair on.
• Start Repair will now start "Diagnosing your PC", and attempt to automatically repair it.

Let us know if you need further assistance.

 

Hi Del 80.

There is code built into Windows 10 that if there are two unsuccessful boots Windows will offer you advance startup options. I wonder if Avast has injected code into that routine hence the message. Assuming this did happen then the un-installer did not remove it.

There is a procedure called the inplace repair / upgrade. Not sure if it would remove this code.

Repair Install Windows 10 with an In-place Upgrade

Maybe others, especially members using Avast, will understand exactly what has happened and a reversal process.

Before trying diagnostic procedures I always recommend that you create a backup of your data off machine, create an Image with a tool like Macrium Reflect and have bootable media that matches your current Windows environment.

Ken

 

Sometimes it's not possible to uninstall Avast the standard way - using the ADD/REMOVE PROGRAMS in control panel. In this case, you can use our uninstallation utility avastclear.

• Download avastclear.exe on your desktop
• Start Windows in Safe Mode
• Open (execute) the uninstall utility
• If you installed Avast in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
• Click REMOVE
• Restart your computer

 

O.k Thanks for that......I think that the Avast uninstaller has done it's job, the object was to remove Avast completely so that Windows Defender would work, which it now does.......but.....the Avast uninstaller itself has not uninstalled, as on start up it is giving the option of starting in Safe Mode.....if left for a few seconds W10 starts normally......most interesting.........