Windows 10: Static Sound on Windows 11 After Updating my GPU

Before I get started, I must say that a few days ago I did accidentally spill water across the top left side of the keyboard, right around where the power button is and where the left side of the speakers are. After cleaning that area up and allowing the water to dry the computer seemed to be working almost normally. The only thing I noticed was that my computer wouldn't recognize my mouse that was connected via USB. It still continued to allow my mouse to work though. Audio was fine at the time. With everything I tried I finally believe that it's a hardware issue due to my water spillage. Thi

:)

 

Windows 10 no sound, just static

This computer came pre-loaded with Windows 10, I have owned it for two months, with no sound problems. This morning (unknown if there was a Windows update last night) the sound does not work. There is no partial sound when attempting to play music. There is only a constant (with or without playing music) low-level static.

I have done all the usual steps with drivers, updating, uninstalling, deleting, reinstalling. No change.

Originally in device manager, under Sound there was listed (I forget the exact wording):
Intel
Realtek
NVidea

After uninstalling and rebooting there is only:
High Definition Audio Device (assume this is the default)

On the Asus support website where are only Realtek audio drivers. I downloaded and installed those. So now device manager, under sound, shows:
High Definition Audio Device
Realtek High Definition Audio

No matter what I do, same result, just low-level static, no sound or music of any kind.

Any ideas anyone?

Asus U534UX laptop, Windows 10 Home 64 bit, Intel Core i7-6500U 2.50GHz, Nvidia GeForce GTX 950M, 16 GB RAM, 512 GB SSD, 2 TB Mechanical.

 

Static sound

Hi Vijay,

Thanks for you help but I have tried all of the steps and none of them helped me I still have static sound.

 

Static sound problem

Hi Brittany,



Follow these methods to troubleshoot the issue:



Method 1:

I would suggest you to follow these steps and try to run the Playing Audio troubleshooter:

• Press Windows key + X on the keyboard.
• Click on Control panel.
• Type “Troubleshooting” without quotes in the Control panel
  search box.
• Click on Troubleshooting and click on View all.
• Click on Playing Audio troubleshooter and follow the on-screen instructions.

Method 2:

I would suggest you to uninstall the sound and display drivers completely and manually install the drivers in compatibility mode. Right click on the downloaded driver package file and click on Troubleshoot compatibility
and follow the on-screen instructions.

Let us know the results.