Windows 10: Steam Age Of Empire II HD crashes without error

It has happened some times after some Windows updates. I've no idea what it may be. The OS generates a mdmp file which however I'm not able to understand. I've used Windbg to open it and it shows what follows. Anyone can help me? Thank you

Microsoft R Windows Debugger Version 10.0.19528.1000 X86Copyright c Microsoft Corporation. All rights reserved.Loading Dump File [D:\SteamLibrary\steamapps\common\Age2HD\aok hd_5080000_crash_2020_3_16T22_32_30C0.mdmp]Comment: ''User Mini Dump File: Only registers, stack and portions of memory are availableSymbol search path is: srv*Executable search path is: Windows 10 Version 18363 MP 8 procs Free x86 compatibleProduct: WinNt, suite: SingleUserTS Personal18362.1.amd64fre.19h1_release.190318-1202Machine Nameebug session time: Mon Mar 16 23:32:31.000 2020 UTC + 1:00System Uptime: not availableProcess Uptime: 0 days 1:02:07.000............................................................................................................This dump file has an exception of interest stored in it.The stored exception information can be accessed via .ecxr.292c.49dc: Access violation - code c0000005 first/second chance not availableFor analysis of this file, run !analyze -veax=00000000 ebx=0f4a1048 ecx=00000000 edx=00000000 esi=0f4a0ff8 edi=0f4a1008eip=76f52c4c esp=00bbc6b8 ebp=00bbc6c4 iopl=0 nv up ei pl nz na pe nccs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000206ntdll!NtGetContextThread+0xc:76f52c4c c20800 ret 80:000> !analyze -v******************************************************************************** ** Exception Analysis ** ********************************************************************************KEY_VALUES_STRING: 1 Key : AV.Dereference Value: NullPtr Key : AV.Fault Value: Read Key : Analysis.CPU.Sec Value: 0 Key : Analysis.DebugAnalysisProvider.CPP Value: Create: 8007007e on LAPTOP-727RUKT3 Key : Analysis.DebugData Value: CreateObject Key : Analysis.DebugModel Value: CreateObject Key : Analysis.Elapsed.Sec Value: 51 Key : Analysis.Memory.CommitPeak.Mb Value: 140 Key : Analysis.System Value: CreateObject Key : Timeline.Process.Start.DeltaSec Value: 3727ADDITIONAL_XML: 1CONTEXT: .ecxreax=88780096 ebx=276bf758 ecx=00000000 edx=00000000 esi=10e4c638 edi=276bf710eip=00fdc710 esp=00bbf3fc ebp=00bbf420 iopl=0 nv up ei pl zr na pe nccs=0023 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246AoK_HD+0x6c710:00fdc710 8b01 mov eax,dword ptr [ecx] ds:002b:00000000=????????Resetting default scopeEXCEPTION_RECORD: .exr -1ExceptionAddress: 00fdc710 AoK_HD+0x0006c710 ExceptionCode: c0000005 Access violation ExceptionFlags: 00000000NumberParameters: 2 Parameter[0]: 00000000 Parameter[1]: 00000000Attempt to read from address 00000000PROCESS_NAME: AoK HD.exeREAD_ADDRESS: 00000000 ERROR_CODE: NTSTATUS 0xc0000005 - L'istruzione a 0x%p ha fatto riferimento alla memoria a 0x%p. La memoria non poteva essere %s.EXCEPTION_CODE_STR: c0000005EXCEPTION_PARAMETER1: 00000000EXCEPTION_PARAMETER2: 00000000STACK_TEXT: WARNING: Stack unwind information not available. Following frames may be wrong.00bbf420 00fdc303 7ad6081b 07d7a720 00bbf494 AoK_HD+0x6c71000bbf444 00fdcfa4 00bbf468 00000001 7ad60823 AoK_HD+0x6c30300bbf47c 00fdd55c 00bbf494 00000001 7ad608f7 AoK_HD+0x6cfa400bbf4a8 00fdc173 00000001 3f800000 3f800000 AoK_HD+0x6d55c00bbf4e4 00fe92df 00000001 00000030 000003b4 AoK_HD+0x6c17300bbf504 00ff4205 00000001 00000030 000003b4 AoK_HD+0x792df00bbf52c 010007f8 00000001 00000030 000003b4 AoK_HD+0x8420500bbf54c 012328e0 00000001 00000030 000003b4 AoK_HD+0x907f800bbf56c 00ff5230 00000001 00000030 000003b4 AoK_HD+0x2c28e000bbf5c4 0123c652 0017059a 00000201 00000005 AoK_HD+0x8523000bbf5ec 010b303e 0017059a 00000201 00000005 AoK_HD+0x2cc65200bbf648 010b184a 06bcfaa8 0017059a 00000201 AoK_HD+0x14303e00bbf664 74f4444b 0017059a 00000201 00000005 AoK_HD+0x14184a00bbf690 74f24f8c 010b1830 0017059a 00000201 user32!_InternalCallWinProc+0x2b00bbf774 74f240de 010b1830 00000000 00000201 user32!UserCallWinProcCheckWow+0x3ac00bbf7e8 74f23ec0 00bbf601 00bbf804 65e843e0 user32!DispatchMessageWorker+0x20e00bbf7f4 65e843e0 06c9b6a0 06c9b780 00bbf874 user32!DispatchMessageW+0x1000bbf804 011a5b34 06c9b6a0 7ad6042b ffffffff gameoverlayrenderer!OverlayHookD3D3+0x1d54000bbf874 01343c4c 7ad60093 00000000 00f70000 AoK_HD+0x235b3400bbfccc 01344235 00f70000 00000000 01be5b94 AoK_HD+0x3d3c4c00bbfd0c 014459fc 00f70000 00000000 01be5b94 AoK_HD+0x3d423500bbfd58 76e06359 00d00000 76e06340 00bbfdc4 AoK_HD+0x4d59fc00bbfd68 76f47b74 00d00000 e753734e 00000000 kernel32!BaseThreadInitThunk+0x1900bbfdc4 76f47b44 ffffffff 76f68f25 00000000 ntdll!__RtlUserThreadStart+0x2f00bbfdd4 00000000 01445a80 00d00000 00000000 ntdll!_RtlUserThreadStart+0x1bSYMBOL_NAME: AoK_HD+6c710MODULE_NAME: AoK_HDIMAGE_NAME: AoK_HD.exeSTACK_COMMAND: ~0s ; .ecxr ; kbFAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_AoK_HD.exe!UnknownOS_VERSION: 10.0.18362.1BUILDLAB_STR: 19h1_releaseOSPLATFORM_TYPE: x86OSNAME: Windows 10FAILURE_ID_HASH: {0f16eaff-c0f1-27f9-c401-449f470a3b10}Followup: MachineOwner---------

:)

 

AGE OF EMPIRES 2

Age of Empires and Age of Empires 2 do not work properly with Windows 10, but Age of Empires 2 HD and Age of Empires III is available on Steam

I have all of Microsoft's available remastered games in Steam

 

AGE OF EMPIRES 2

If any game doesn't work on Windows 10 even with compatibility setting, then make sure report it using
Feedback Hub app.

 

Age Of Empires The Age Of Kings Multiplayer Crash

Hi,



This issue might happen if the Windows Firewall is blocking the game from connecting to the LAN.

I suggest you to add the Age of Empires the Age of Kings, to the exception list of the Windows Firewall and check if the issue is resolved.

Follow the steps below.

• 
  Press Windows key + X key and select
  Control Panel.
  
• 
  Click on View by in the top right panel and select Small Icons.
  
• 
  Find and click on Windows Firewall.
  
• 
  Click on Allow an app or feature through Windows Firewall in the left panel.
  
• 
  Click on Change Settings, find and check the Age of Empires the Age of Kings box for both
  Public and Private Columns.
  
• 
  If Age of Empires the Age of Kings is not listed, then click on
  Add and select the installed path of the game.
  

Hope the information helps. Kindly write back to us for further assistance on Windows. We will be happy to assist you.



Thank you.