Windows 10: Steam app showing white paper icon when running

Discus and support Steam app showing white paper icon when running in Windows 10 Gaming to solve the problem; Can you please help how I can resolve this issue with steam app showing white paper/generic monitor icons when running. It shows perfectly fine on... Discussion in 'Windows 10 Gaming' started by Angelo Jim Pimentel, Sep 5, 2024 at 11:07 AM.

  1. Steam app showing white paper icon when running


    Can you please help how I can resolve this issue with steam app showing white paper/generic monitor icons when running. It shows perfectly fine on desktop and taskbar when not running but once I start and run the app a different icon shows every time. I have tried some of the fix suggested online specifically: - reinstalling the app- app data local - delete icon cache and windows restart- changing app icon manuallyNone seems to have helped to resolve the issueAny input is highly appreciated.

    :)
     
    Angelo Jim Pimentel, Sep 5, 2024 at 11:07 AM
    #1

  2. White paper icons in start menu apps

    using windows 10 for almost a year everything is great but..... some icons are not shown properly...... some icons (most probably desktop apps) only showed white thumbnail paper icon..... anyway to FIX it?


    Steam app showing white paper icon when running 938a6b6c-5e48-4911-90bf-4ae2afe402a6.png
     
    Chen Hong Wai, Sep 5, 2024 at 11:10 AM
    #2
  3. sirrus Win User
    Blank Thumbnails on Taskbar and Paper white images icon

    Hi, After the recent update 1709 -- (The fall update I think) I've encounter issues with thumbnail previewer. I does not show thumbnail images but default icon instead

    Steam app showing white paper icon when running 161491d1509483113t-blank-thumbnails-taskbar-paper-white-images-icon-thumb-icon.png


    it wasn't my first time I've encountered this, It happened same thing on every updates. So knew I'd need to rebuild icon and thumbnail cache once again so I following this steps...

    Rebuild Icon Cache in Windows 10 Customization Tutorials
    Clear and Reset Thumbnail Cache in Windows 10 Customization Tutorials
    After Creators Update 2 thumbnails cache keeps auto-deleting Solved - Windows 10 Forums

    After few restart, it did not solve my issues issues, It did not rebuild cache but went for worst. Now I got I got a blank icon/thumbnails on taskbar (left of screen) and it seem to happen only on windows store app (i.e. calendar, mail, photo previewer and etc..) not the third party programs.

    Steam app showing white paper icon when running 161505d1509485935t-blank-thumbnails-taskbar-paper-white-images-icon-taskbar_icon.jpg

    I also have issues with images (almost most image format) showing paper white thumbnails, instead of previewer or default icon.

    Steam app showing white paper icon when running 161506d1509485968t-blank-thumbnails-taskbar-paper-white-images-icon-image-white-paper.jpg


    I cannot fathom how this happen. I've spend hours goggling for solution, done many different methods on rebuilding icon and reboot pc 50+ times. Went through recovery and rollback version. sfc /scannow DISM. virus screening, disk cleaning and etc none of it detect my issues and its driving me nuts.
    Instead of having to reset windows and reinstall many of 3rd parties program again I was hoping there are solution. Would anyone by any chance know what the issues are? Thanks in advance.
     
  4. Steam app showing white paper icon when running

    Desktop chrome shortcut icons turned into blank papers!!!

    Hi

    Welcome to Microsoft community.

    It's possible that the antivirus app you installed, RAV endpoint protection, caused the issue with your Chrome shortcut icons turning into blank papers. Antivirus apps can sometimes interfere with the functioning of other programs, including changing the appearance of icons.

    To resolve this issue, you can try the following steps:

    1. Restart your computer: Sometimes, a simple restart can fix minor issues with icons.
    2. Rebuild the icon cache: The icon cache is a database that stores the icons for all the files and programs on your computer. If the cache becomes corrupted, it can cause issues with icons. To rebuild the icon cache, follow these steps:
      • Open File Explorer and navigate to the following folder: C:\Users[Your Username]\AppData\Local
      • Locate the "IconCache.db" file and delete it (you may need to enable the option to show hidden files and folders in File Explorer settings).
      • Restart your computer.
    3. Reset Chrome shortcuts: If the issue persists only with Chrome shortcuts, you can try resetting them by following these steps:
      • Right-click on the blank paper icon and select "Properties."
      • In the Properties window, click on the "Shortcut" tab.
      • Click on the "Change Icon" button.
      • In the "Change Icon" window, click on the "Restore Defaults" button.
      • Click "OK" to save the changes.
    Please note that these steps are general suggestions, and it's always a good idea to back up your important files before making any changes to your system.

    Please feel free to let me know if you have any further updates, thanks.

    Best regards

    Derrick Qian | Microsoft Community Support Specialist
     
    Derrick19 - MSFT, Sep 5, 2024 at 11:10 AM
    #4
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Steam app showing white paper icon when running

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