Windows 10: SteelSeries Merc Stealth Keyboard

Discus and support SteelSeries Merc Stealth Keyboard in Windows 10 Drivers and Hardware to solve the problem; i am having trouble with my keyboard still and need some serious help with it. i see the posts about changing the names of the files or what ever they... Discussion in 'Windows 10 Drivers and Hardware' started by bobby allen, Nov 5, 2019.

  1. SteelSeries Merc Stealth Keyboard


    i am having trouble with my keyboard still and need some serious help with it. i see the posts about changing the names of the files or what ever they are called but i cant do it ive tried and i cant. Does someone have the right ones that will let my keyboard work right? i m in bad shape when it comes to programs and stuff.

    :)
     
    bobby allen, Nov 5, 2019
    #1
  2. Law Sayer Win User

    SteelSeries Merc Stealth Keyboard and Windows Update

    Yes i have tried reinstalling the driver direct from Steelseries website this now fails to install. I can install it fine on windows 7 and on windows 10 only if it does not have Creators update. It is only after i update my windows 10 to latest cumulative
    update breaks 'trust' with the Merc Stealth Alpham Driver.

    This is crazy its a keyboard why break it?

    Many other people with this keyboard also have enquired as to what has happened and if there are any work arounds but not many are asking why.

    cant be too hard to add the Alpham driver back since it was removed after 10 years for no reason.

    The issues the update causes is for Win10 to distrust the Alpham driver for the Merc Stealth keyboard. It breaks the functionality of the keyboard's custom keyset that sits on the left side of the board. After messing with the original driver (changing
    the file name from Alpham to Merc) and disabling driver signing it reinstalls and works until you guessed it Windows updates again. I dont want to disable Windows update service and leave my PC without updates but at the same time i dont want to have to change
    a perfectly good keyboard for no apparent reason.
     
    Law Sayer, Nov 5, 2019
    #2
  3. KB4034674 now KB4038788 disables Steelseries/Ideazone Merc Keyboard


    The topic was addressed here; but, apparently breezed over due to a prevalent discussion.
    No Support: Steelseries refuses to update the driver. No surprise, it took them forever to release the half-baked x64 driver (Win 7 x64 signed) that we users currently work with. And, I doubt MS is going to do anything because the user base of this product is the size of a flea on a elephants ass...

    Reality: Which doesn't change the fact that hundreds of users are without the full function of their keyboards(Merc Stealth) or Gamepad(MercFang). So, I come here to tenforums.com seeking the sages/gurus help.

    The problem lies in a driver file Alpham164.sys which after the KB4034674 release, is now deemed unsafe. Cough.. Bullshit! It has worked for ~10 years, that is the apex of "SAFE".
    SteelSeries Merc Stealth Keyboard [​IMG]


    The Workaround: Currently, we users that are in the know, are uninstalling the update. However, it's cumulative and this is going to become more difficult over time.

    What we need is a way to tell Windows that this file is safe. I'm pretty sure disabling driver signature enforcement, side-loading, and developer mode have all been attempted, to no avail.

    Any ideas or suggestions would be greatly appreciated.

    References:
    Cumulative Update KB4034674 Windows 10 v1703 Build 15063.540
    https://www.reddit.com/r/steelseries/comments/6suq0j/psa_windows_10_update_kb4034674_breaks_z_merc/

    https://answers.microsoft.com/en-us/...3-d81e3c63f151
     
    Dirtydeedz, Nov 5, 2019
    #3
  4. Law Sayer Win User

    SteelSeries Merc Stealth Keyboard

    SteelSeries Merc Stealth Keyboard and Windows Update

    Thats the point NOTHING is wrong with my Keyboard Hardware.

    If you read I'm inquiring as to the reason the Alpham driver for the Merc Stealth keyboard has been distrusted by Microsoft after 10 years of flawless operation.

    As every update since Creators fall update breaks the trust for the Alpham driver forcing me in to having to remake .cat .sys .ini files to get it running again.

    What reason is this driver now deemed as unsafe when it has been safe for the last 10 years?
     
    Law Sayer, Nov 5, 2019
    #4
Thema:

SteelSeries Merc Stealth Keyboard

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