Windows 10: Stereo HeadPhone and Microphone are not working together

I have a Bluetooth NeckBand Redmi SonicBass Earphones, I connected to my PC via Bluetooth, It works as ususal. It has 2 Devices for Speakers and 1 Mic as Shown BelowSpeakers 2:Microphone 1roblem is, If I'm in a call the Stereo Speaker is Getting disconnected.If I disable my Hands-free AG Audio, Microphone is Working but No output from speakers.Please Help me with this Problem.

:)

 

Stereo Bluetooth Headphones do not reproduce stereo sound

Bluetooth 4.x headsets (headphones with microphone) have two modes:
1. Stereo headset speakers with NO microphone
2. Mono headset speakers with microphone

I see in the listing for your headphones it shows a microphone. Make sure your the audio is configured correctly so that you have stereo headphone speakers.

With your headphones connected with Bluetooth

Left-click on little speaker (bottom right on desktop)





You should see current speaker for computer
In this example headphones in stereo is selected





If you click on Headphones you will bring up all options





To see more…
Right-click on little speaker (bottom right on desktop)





Select Sounds from list





If you want Stereo Headphones but NO microphone

Select Playback tab
Make sure Headphones is the current playback device





Select Recording tab
Make sure Microphone array (or similar) is the current recording device

 

Headphone audio works but microphone doesnt work.

Hi,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to get a better understanding on the issue:

• Are you able to use any other microphone on the computer?
  
• Are you able to use the headphones microphone on any other computer?
  

However, you can follow the troubleshooting steps from the article
Fix microphone problems.

Also, you can follow the steps mentioned below to check if the Microphone is disabled:

1. Go to Settings >> Sound.
   
2. Go to Check Input Devices >> Manage Sound Devices.
   
3. Under Input Devices check if the device is Disabled.
   
4. For Eg: You might see Stereo Mix.
   
5. Click on Stereo Mix and click on
   Enable.
   
6. Now, test the Microphone and check if you are able to record audio.
   

Hope it helps. Please reply to this post for further assistance, we will be glad to help you.

Nikhar Khare

Microsoft Community - Moderator

 

Computer Won't Use Headphone Mic

Are you using a wired or wireless connection?

If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
I I left-click on speaker icon on taskbar tray I see my options for the speakers:

• Speakers (Realtek High Definition Audio) = Laptops built-in speakers
• Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
• Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode

I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.




However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
Note I can always override this at any time. To do this...
I right-click on speaker icon on taskbar tray and left-click on Sounds




The first tab Playback is for the speakers

• Headset = Headphones mono mode
• Headphones = Headphones stereo mode
• Speakers = Laptops built-in speakers

The second tab Recording is for the microphone

• Headset = Headset's microphone
• Microphone Array = Laptop's built-in microphone
• Stereo Mix = N/A

To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.