Windows 10: sticky notes- stuck on 2.1 on two PC's (both now running latest Oct Update)

Sticky notes in the store is showing as 3.0 and describes sync functionality, but it says it is installed. But what is actually installed in 2.1. There seems no way to uninstall it. On one of my other PC's, the 3.0 version is running. How do I get 3.0 on all devices?

:)

 

sticky notes

Was this the WIndows 10 Upgrade from WIndows 7, 8 or 8.1?

Check now for a C:\Windows.old folder that is created during an Upgrade. If that folder is found, you can

Show Hidden Files and Folders in Windows 10 and then follow the steps here:

• To backup sticky notes in Windows 10/8.1/8/7:

STEP 1. Type %AppData%\Microsoft\Sticky Notes in the windows.old folder Search box.

STEP 2. Copy StickyNotes.snt to a safe location.

• To restore sticky notes:

STEP 1. Type %AppData%\Microsoft\Sticky Notes in start menu search box or run and press Enter.

STEP 2. Copy the StickyNotes.snt file from your backup folder and paste it in the folder that opens. Agree to overwrite the old file, or delete it first before copying. If it balks then install and use the

Take Ownership Shortcut on the folder so you can replace the .snt file.

If you don't have Windows.old folder, do you have a backup image of your old install which we can help you mount to browse into the old files?

If not then your notes may be lost. In the future use Notepad or Wordpad which can more easily save Files to your Documents, or back up the Sticky Notes file regularly following the above.

 

sticky notes

Hello,

Sticky notes may have encountered a system file corruption that caused this. We suggest that you run the

Windows app troubleshooter for this issue. Meanwhile, we also recommend that you reset your Sticky Notes app by following the steps below:

• Click the Windows icon and click Settings.
• Click System, and then click Apps & features on the left menu.
• Click on Sticky Notes on the list found on your right menu, click
  Advanced options link, and click the Reset button.
• Click the Reset button again when you see the confirmation dialog to reset Sticky Notes app.
• Close the Settings window and check your Sticky Notes app.

Let us know the results.

 

Sticky notes

Hi Idalee,

Yes, there is a possibility that the recent update may have disabled or corrupted the apps. For us to isolate this problem, we suggest repairing or resetting Sticky Notes on your PC. Follow these steps:

• Open Settings and click Apps.
• On the Apps & features tab, locate the name of the missing app.
• Click the app and select Advanced options, then click Repair.
  
• If the Repair option is not available or does not resolve the issue, you may also try the
  Reset option. However, it's more likely that you will lose any app data that was saved.
• Once the repair or reset is completed, Sticky Notes should now reappear in the app list.
• You may now pin it to the Start Menu.

Update us with the outcome.

Regards.