Windows 10: still get 'critical error in infrastructur host' using a MS account

Discus and support still get 'critical error in infrastructur host' using a MS account in Windows 10 Support to solve the problem; Hi , I'm very happy with the new Windows , really like it ! My PC is super fast now , my 7 was way more sleepy ! My only problem has been the same for... Discussion in 'Windows 10 Support' started by Myrtille, Aug 10, 2015.

  1. Myrtille Win User

    still get 'critical error in infrastructur host' using a MS account


    Hi , I'm very happy with the new Windows , really like it ! My PC is super fast now , my 7 was way more sleepy !
    My only problem has been the same for weeks , no new Builds ever corrected this , every time I want to create a User Session linked to a MS Account I get the infamous 'critical error in infrastructur host ...' which impact the Start Menu and Cortana and totally block the Session
    I tried to create new MS Accounts with new emails but nothing ever worked
    I obviously can work with my Administrator Session which is not linked to a MS Account , but the everlasting error prevents me to use Cortana ( I was looking forward to play with it ) and to do a lot of other stuff
    If anybody has found out something to get rid of this highly annoying Error one and for once , thank you so much for letting me know !
    I must add that I tried everything that I've been able to find around the Internet and nothing worked ...... I'm starting to get moody here !
    Have a good day everyone

    :)
     
    Myrtille, Aug 10, 2015
    #1
  2. ali wehbe Win User

    Critical Error on startup

    Hello,

    Every time I start my Windows 10 on microsoft account I get "Critical error in the Shell Infrastructure Host, it says "Start Menu, Cortana, and some apps may not be available. Please save your work and sign-out to recover" and can't
    do nothing but sign out.

    But If I start my windows using the local account, everything works just fine.

    Thank you
     
    ali wehbe, Aug 10, 2015
    #2
  3. RCUP Win User
    Critical Error in the shell infrastructure host error message when logging into Gues user account in Windows 10.

    Original Title: Critical Error in the shell infrastructure host

    Hi

    I have created a guest account in Windows 10 and after it was created, I tried logging in with the Guest Account.

    When I login, I get a dialog window saying Critical Error in the shell infrastructure host . I press the close button. It closes for a second and then reappears again. I press the close button again. The dialog box appears about 2-3 times where I press the
    close button again. Then suddenly, it freezes and I get a blank screen.

    The only way I can exit out of the blank screen is by pressing CTRL-ALT-DEL and switching to another user which is working fine.

    As an administrator user, I have tried running:

    sfc/scannnow

    That didn't seem to have worked as it said it couldn't repair corrupt files.

    Any help would be appreciated in solving this issue with my guest account.
     
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still get 'critical error in infrastructur host' using a MS account

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