Windows 10: still get 'critical error in infrastructur host' using a MS account

Discus and support still get 'critical error in infrastructur host' using a MS account in Windows 10 Support to solve the problem; Hi , I'm very happy with the new Windows , really like it ! My PC is super fast now , my 7 was way more sleepy ! My only problem has been the same for... Discussion in 'Windows 10 Support' started by Myrtille, Aug 10, 2015.

  1. MYRTILLE
    Myrtille Win User

    still get 'critical error in infrastructur host' using a MS account


    Hi , I'm very happy with the new Windows , really like it ! My PC is super fast now , my 7 was way more sleepy !
    My only problem has been the same for weeks , no new Builds ever corrected this , every time I want to create a User Session linked to a MS Account I get the infamous 'critical error in infrastructur host ...' which impact the Start Menu and Cortana and totally block the Session
    I tried to create new MS Accounts with new emails but nothing ever worked
    I obviously can work with my Administrator Session which is not linked to a MS Account , but the everlasting error prevents me to use Cortana ( I was looking forward to play with it ) and to do a lot of other stuff
    If anybody has found out something to get rid of this highly annoying Error one and for once , thank you so much for letting me know !
    I must add that I tried everything that I've been able to find around the Internet and nothing worked ...... I'm starting to get moody here !
    Have a good day everyone

    :)
     
    Myrtille, Aug 10, 2015
    #1
  2. ALI WEHBE
    ali wehbe Win User

    Critical Error on startup

    Hello,

    Every time I start my Windows 10 on microsoft account I get "Critical error in the Shell Infrastructure Host, it says "Start Menu, Cortana, and some apps may not be available. Please save your work and sign-out to recover" and can't
    do nothing but sign out.

    But If I start my windows using the local account, everything works just fine.

    Thank you
     
    ali wehbe, Aug 10, 2015
    #2
  3. RCUP
    RCUP Win User
    Critical Error in the shell infrastructure host error message when logging into Gues user account in Windows 10.

    Original Title: Critical Error in the shell infrastructure host

    Hi

    I have created a guest account in Windows 10 and after it was created, I tried logging in with the Guest Account.

    When I login, I get a dialog window saying Critical Error in the shell infrastructure host . I press the close button. It closes for a second and then reappears again. I press the close button again. The dialog box appears about 2-3 times where I press the
    close button again. Then suddenly, it freezes and I get a blank screen.

    The only way I can exit out of the blank screen is by pressing CTRL-ALT-DEL and switching to another user which is working fine.

    As an administrator user, I have tried running:

    sfc/scannnow

    That didn't seem to have worked as it said it couldn't repair corrupt files.

    Any help would be appreciated in solving this issue with my guest account.
     
    RCUP, Aug 10, 2015
    #3
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still get 'critical error in infrastructur host' using a MS account

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