Windows 10: Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group

Discus and support Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group in Windows 10 Software and Apps to solve the problem; Hello,I’m seeking assistance with an issue related to my Microsoft account. Although I am in my mid-20s and my profile reflects my correct birthdate... Discussion in 'Windows 10 Software and Apps' started by JamesDDS, Jun 15, 2025 at 12:02 AM.

  1. JamesDDS Win User

    Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group


    Hello,I’m seeking assistance with an issue related to my Microsoft account. Although I am in my mid-20s and my profile reflects my correct birthdate confirming I am an adult, my account is still being treated as though it is subject to child restrictions.Background:When I first visited the Microsoft Family portal, I discovered that my account was part of a family group associated with an organizer account I did not recognize. It may have been an old or forgotten account created years ago, possibly by myself or a family member. I removed myself from that family group.However, I continued rece

    :)
     

  2. Will leaving a group in Microsoft Family Safety alert the parents of the group?

    If a member of the family who is over 13 leaves the group, will the parents be notified?
     
  3. Need help, account removed from family but still asking for parental permission?

    Hi,

    We appreciate the prompt response. We'd like to confirm the following information to further isolate your concern:

    • Did you sign in to
      https://account.microsoft.com/family
      using your account? If yes, ask your friend to sign in using his account and check if your account has been removed properly.
    • What is the error message and code that your receiving when accessing your browser? Could you attach a screenshot on your next post to better assess the situation.

    In addition, you can check this
    support article
    on how to manage your account when prompted for a parental consent.

    We'll appreciate if you can send us an update.
     
  4. Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group

    "Ask a Parent" sends email to ALL adults in the Family

    I don't want to remove them from the family, I just don't want them to receive the "Ask a parent" emails.
     
Thema:

Still Receiving "Ask a Parent" Messages Despite Being in Mid-20s and Not in a Family Group

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